Certification Specialist

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🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $38k - $40k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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National Registry of Emergency Medical Technicians

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1970

⚕️ Healthcare Insurance

📚 Education

📋 Compliance

Healthcare Insurance • Education • Compliance

National Registry of Emergency Medical Technicians is a specialized organization focused on certifying and licensing Emergency Medical Services (EMS) professionals in the United States. It provides examinations for various EMS roles, including EMT, AEMT, and Paramedic certifications, and offers resources and materials for the ongoing education and recertification of EMS personnel. Additionally, the National Registry facilitates the EMS Compact, allowing for interstate recognition of EMS licenses to enhance workforce mobility and improve emergency response across states. It also offers merchandise for EMS professionals to show their pride in their credentials.

📋 Description

• Processes various types of certification applications and policy variances related to extenuating circumstances. • Monitors the process of automated applications to identify gaps for process improvement. • Supports the internal teams with escalated inquiries related to certification. • Assists external stakeholders with certification questions, as necessary. • Reviews, on a consistent basis, all certification program materials and documentation to ensure consistency with any programmatic policy changes. • Collects and reports KPI data and report findings with any noted trends. • Analyzes data and generates daily/monthly/quarterly reports that align with accreditation standards. • Participates in meetings, webinars, and live communications that apply to certification.

🎯 Requirements

• Bachelor's degree in business administration or related field preferred, and 2 – 3 years minimum experience in the certification industry required. • In lieu of education, 5 – 7 years minimum experience in the certification industry is required. • ICE Credentialing Specialist Certificate preferred or obtained within the first year of employment. • ICE-CCP certification a plus. • Proficiency in Microsoft Office Suite required. • Salesforce CRM and Service Cloud experience a plus. • Experience or familiarity with policies and procedures, and with application and examination processes.