Backend Implementation Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

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Logo of Nsight

Nsight

501 - 1000 employees

Founded 1910

📡 Telecommunications

💰 Undisclosed on 2019-02

Telecommunications

Nsight is a Wisconsin- and Upper Michigan-focused telecommunications holding company and service provider that owns brands including Cellcom, Nsight Telservices, and Nsight Tower. The company emphasizes customer-focused operations, employee development, community involvement and investor relations, offering telecom services, network infrastructure and related support across its operating sites.

📋 Description

• Build and validate patient rosters, eligibility data, and account configuration for each new clinic and health system • Reconcile source data from multiple inputs into clean, accurate, go-live-ready datasets • QA and validate all data before go-live and before handoff to Customer Success • Build accurate program populations using diagnosis criteria, insurance rules, and clinic-specific requirements • Coordinate and document EHR and EMR access and data flows for each clinic • Troubleshoot data discrepancies and integration issues quickly and methodically • Maintain current documentation of each clinic’s systems • Manipulate, reconcile, and structure large datasets in Excel and Google Sheets • Build trackers and validation views for the implementation team • Apply data validation methods, including Google Apps Script, custom formulas, lookup functions, and conditional logic • Deliver clean data on schedule so front-end go-lives land on time • Flag data risks early and provide accurate, current records to the CRM and Customer Success • Represent the Implementation team in clinic-facing meetings • Communicate eligibility criteria, data workflows, and implementation processes clearly and professionally • Report to the VP of Implementation and partner closely with the Front-End Implementation Manager

🎯 Requirements

• Two or more years in data, operations, implementation, or analyst roles • Advanced Excel and Google Sheets proficiency • Experience with Google Apps Script, custom formulas, lookup functions, conditional logic, and data validation methods • Experience using enterprise password management platforms such as 1Password, LastPass, or Bitwarden • Experience documenting and mapping data fields, workflows, and business rules for automation, system integrations, or RPA initiatives • Exceptional attention to detail and low tolerance for data errors • Methodical and organized, with ability to manage data across many concurrent implementations • Ability to represent the Implementation team in clinic-facing meetings and communicate technical data workflows clearly and professionally • High AI fluency and active daily professional use of AI tools such as Claude, ChatGPT, and workflow automation platforms

🏖️ Benefits

• Eligible for an annual bonus based on company and individual performance • PTO accrual • Medical, dental, vision, and supplemental insurance options • 401(k) plan with 3.5% company match • Company-provided equipment • Fully remote work arrangement

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