Solution Architect

🔥 0 minutes ago

🌪️ Kansas – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Netsmart

Netsmart

1001 - 5000 employees

Founded 1973

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Netsmart is a leading provider of comprehensive EHR solutions tailored for a wide range of care settings, especially in behavioral health, addiction treatment, autism, geriatrics, and intellectual and developmental disabilities. The company offers a range of software products that streamline operations, enhance care coordination, and promote value-based care across healthcare communities. In addition to EHRs, Netsmart provides technology solutions for care coordination, telehealth, population health management, and revenue cycle management, aiming to support the delivery of integrated and person-centered care. Their solutions are used in a variety of sectors including human services, post-acute care, and public health, making Netsmart a significant player in the healthcare technology industry.

📋 Description

• Serve as a trusted advisor to clients by providing solution expertise, workflow guidance, and best-practice recommendations • Provide expertise during client engagements to deliver workflow and solution design that achieves defined benefits • Guide clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance • Act as a primary consultant for solution troubleshooting, consultation, and knowledge transfer • Cultivate and sustain client relationships and appropriately escalate issues • Resolve escalated problems and issues during installation, operation, maintenance, or testing • Manage client expectations and ensure project delivery meets engagement goals • Coach, mentor, and guide solution teams on recommended methodology practices • Partner with client stakeholders to troubleshoot complex issues, drive continuous improvement, guide enhancements and upgrades, and maximize technology investment

🎯 Requirements

• Bachelor's degree or equivalent relevant work experience • At least 4 years of health care information technology implementation or consulting working experience • At least 1 year of project management experience • Ability to communicate effectively with technical, clinical and operational teams • Ability to document and present architecture concepts, often narrowing complex ideas to a single overview • Ability to build strong client relationships and deliver client-centric solutions • Ability to make sense of complex, high quantity and sometimes contradictory information to effectively solve problems • Preferred: At least 2 years’ Netsmart EHR solution work experience • Travel expected up to 20% of the time, as needed • Position may require extended or irregular hours outside traditional office hours to support clients and projects across multiple time zones and required travel • Must be legally authorized to work in the United States • Netsmart does not provide work visa sponsorship for this position • Successful completion of a pre-employment background check, including a drug screen

🏖️ Benefits

• Travel expected up to 20% of the time, as needed • Pre-employment background check and drug screen provided at Netsmart’s sole expense

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