Mental Health Crisis Call Center Worker – Part Time

Job not on LinkedIn

🔥 13 hours ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $21 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Northwest Counseling and Guidance Clinic

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Northwest Counseling and Guidance Clinic is a behavioral health treatment provider focused on children and adolescents across Wisconsin. The clinic offers outpatient and day treatment programs, along with school-to-home resources and emergency interventions, all delivered by passionate mental health professionals. Their mission includes strengthening families through diverse programs tailored to meet individual needs, ensuring high-quality, evidence-informed mental health treatment and support for families navigating the journey to hope and healing.

📋 Description

• Answer crisis-related telephone calls • Utilize crisis intervention skills to complete mental health and suicide risk assessments • Provide outreach and support, information, and referral • Collaboratively assess mental health crises • Coordinate the level of intervention needed • Provide emergency mental health services in accordance with WI statute and Administrative Code, particularly DHS 34 and Chapter 51 • Work evening and overnight shifts • Work a minimum of 3 shifts per week, including at least 4 weekend shifts per month • Work 2 holiday shifts per year • Support a 24-hours-a-day, 365-days-a-year crisis service

🎯 Requirements

• Bachelor’s Degree in a human services related program preferred • Minimum of 2 years' experience in the mental health field • Comparable working experience and skills considered for individuals without a bachelor's degree • Must live in the state of WI • Ability to maintain emotional stability and self-regulate in stressful situations • Ability to quickly establish and maintain effective working relationships with consumers and community partners • Knowledge of and ability to utilize Word, Excel, Outlook, and Electronic Health Records • Effective oral and written communication skills • Ability to follow oral and written directives • Critical thinking and independent problem-solving skills • Ability to organize and prioritize workload based on imminent need • Ability to perform multiple tasks simultaneously • Ability to work independently while utilizing internal chat systems • Own computer system with high-speed internet and a private work area

🏖️ Benefits

• Employee assistance program • Wellness program • Professional development assistance • Paid Time Off • Additional weekend shift differential of $2.65/hour