Senior Enterprise Account Executive

🔥 11 minutes ago

🌽 Illinois, Ohio, +2 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote

💵 $270k - $300k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

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Observe.AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Observe. AI is an enterprise-grade AI platform focused on conversation intelligence for contact centers. It provides a comprehensive suite of AI-powered solutions, including real-time agent assistance, voice AI for automating complex customer interactions, post-interaction quality assurance (QA), and business analytics. The company's platform empowers contact centers to evaluate customer interactions fully, support agents with real-time guidance, improve customer satisfaction, and boost operational efficiency, all while ensuring compliance. Observe. AI caters to various industries, such as banking, financial services, and healthcare insurance, enhancing sales performance, customer experience, and compliance monitoring.

📋 Description

• Own Your Territory Like a CEO • Build and execute territory strategy across enterprise accounts. • Maintain 4–5x pipeline coverage and deliver predictable outcomes. • Navigate large matrixed organizations with technical and business stakeholders. • Lead Complex, Technical Enterprise Sales • Own multi-threaded sales cycles involving automation, architecture, workflows, security, and ROI. • Use advanced sales methodologies (MEDDPICC, Command of the Message, Challenger, SPICED). • Develop champions and create urgency across C-suite, operations, and IT. • Operate With Modern Sales Tools + GenAI • Leverage a modern sales tech stack (Salesforce, Gong, Outreach, ZoomInfo, 6sense, Clari). • Use GenAI tools + Observe.AI’s intelligence platform to: • Accelerate research, account penetration, and personalization • Build repeatable outbound motions • Multiply productivity beyond 1 + 1 = 2 • Strengthen MEDDPICC documentation and deal strategy • Enhance storytelling, ROI models, and executive communications • Build & Scale the AI Agent Motion • Establish repeatable patterns and industry playbooks. • Provide structured insights to Product, Engineering, CX, and Marketing. • Influence roadmap direction based on customer workflows and technical needs. • Operational Excellence • Forecast accurately using Commit, Strong Upside, Upside, Pipeline. • Drive account planning and expansion strategy. • Execute land → expand → transform motions inside enterprise organizations.

🎯 Requirements

• 7+ years in enterprise SaaS with complex, technical sales cycles. • Track record closing high six- and seven-figure enterprise deals in the last 3 years. • Designing and executing complex deal strategies and technical sales campaigns • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence • Working cross functionally with Engineering, Product Management, Marketing, and other relevant departments • Experience selling AI/ML, automation, workflow, infrastructure, or security platforms a major plus. • Expertise in executive selling, multi-threading, and influencing transformation.

🏖️ Benefits

• Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership • Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents • Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best. • Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work. • 401(k) plan: Long-term financial planning support with tax-advantaged retirement savings • Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth • Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs • Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees • Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.