Supervisor, Epic Reporting – Install

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $98.8k - $134.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Oversee daily administration and operations coordination within the Data Services Epic Reporting and Install teams • Establish key business processes and linkages with other teams • Coordinate resource availability and project deliverables • Develop team skills and provide technical oversight and direction • Ensure staff receive necessary training • Create team and individual goals aligned with organizational goals • Allocate staff based on experience, expertise, and interest • Conduct performance reviews and manage team performance and employee issues • Manage team communications and ensure necessary information and tools are available • Interview candidates and make hiring recommendations • Review and approve timecards and PTO • Recognize and reward team member accomplishments • Ensure a high level of customer service • Support analysis, planning, implementation, and evaluation of Epic Reporting and Install initiatives • Manage projects and team work in alignment with goals and objectives • Create, document, and maintain effective operational and team processes • Manage performance improvement activities and customer service refinement • Communicate with individuals and project leaders on process improvement projects • Share team decisions, outcomes, accomplishments, performance, learnings, and best practices • Manage the team budget • Serve as an escalation point for after-hours support and participate in the on-call rotation

🎯 Requirements

• Bachelor’s degree or equivalent years of experience in related field • Minimum four (4) years of progressive growth in field • Minimum of three (3) years of management experience or leadership roles within technical teams highly preferred • Successful leadership abilities focused on bringing people together to execute needs • Strong communication skills, including clear delivery and active listening • Ability to provide training and personal development to team members • Strong judgment and decision-making skills • Prior work history with people management skills, including conflict resolution and facilitation • Strong systems thinking ability • Entrepreneurial work or business experience is a plus • Ability to work independently and efficiently from a home office environment • High-speed internet service • Distraction-free workplace • Technical skills and experience in addition to leadership • Ability to travel nationally for on-site Go Live support as required

🏖️ Benefits

• 100% remote work from home • Comprehensive range of benefits • Healthy work-life balance • Opportunity for professional advancement • Training and personal development opportunities • Up to 20% nationwide travel for on-site Go Live support, based on business requirements