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Supervisor, Denials and Follow Up

🔥 16 hours ago

⚜️ Louisiana – Remote

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⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 10%

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Logo of Ochsner Health

Ochsner Health

10,000+ employees

Founded 1942

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

đź’° Grant on 2023-07

Healthcare • Healthcare Insurance • Non-profit

Ochsner Health is a comprehensive healthcare system dedicated to delivering health services to the people of Louisiana, Mississippi, and the Gulf South. Its mission is to serve, heal, lead, educate, and innovate in healthcare. As the largest academic medical center in Louisiana, Ochsner focuses on a clinically-integrated research program aimed at improving community wellness and educating future healthcare leaders. They offer a variety of services, including primary care, urgent care, women's and men's health, digital medicine, and specialized treatments such as cancer care, heart and vascular services, transplants, and more. Ochsner also emphasizes community engagement through partnerships, education, and outreach programs, while fostering an inclusive environment. They are committed to accessibility, patient stories, and transparency in billing and insurance information. Ochsner is a non-profit organization and an equal opportunity employer.

đź“‹ Description

• Lead and supervise the department's daily operations in collaboration with the department Manager • Plan and organize staffing and specific departmental operations • Oversee initiatives to improve processes and maximize efficiency • Serve internal and external customers and maintain high employee morale • Supervise and lead the assigned team according to company values and expectations • Manage daily department operations • Implement and monitor quality control measures • Develop the workforce • Monitor and document performance metrics • Supervise employee relations and individual employee performance matters • Maintain knowledge of and ensure compliance with applicable laws, accreditation standards, and regulatory requirements • Report known or suspected unethical, questionable, safety, privacy, or compliance-related concerns

🎯 Requirements

• High School diploma or equivalent required • Bachelor's degree preferred • Required: 9 years relevant experience, including 3 years of experience in hospital, clinic, business services/revenue cycle, front line registration, financial counseling, and/or direct healthcare environment experience OR 4 years of relevant experience with a Bachelor's Degree • Computer skills and dexterity for data entry and retrieval • Proficiency with Windows-style applications and keyboard • Effective verbal and written communication skills • Excellent organizational skills and ability to meet project deadlines, set priorities, and work with minimal supervision • Excellent decision-making and delegating skills • Ability to foster teamwork, professionalism, customer satisfaction, high performance, and mutual respect • Ability to work extended hours, including nights, evenings, weekends, and holidays • Knowledge of applicable federal, state, and local laws, accreditation standards, and regulatory requirements • Ability to perform essential duties satisfactorily, with reasonable accommodations where applicable

🏖️ Benefits

• Equal opportunity employment consideration • Reasonable accommodations for qualified individuals with disabilities • Accessible application support and accommodation assistance

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