Director, Revenue Operations – Systems

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 10%

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OfficeSpace Software

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $150M Private Equity Round on 2022-01

Consulting • Logistics • Marketing

OfficeSpace Software is a leading platform in office space management aimed at helping companies navigate the challenges of workplace disruption. The software offers solutions for space allocation and management, move management, and facilities management, focusing on enhancing employee experience through simplified processes like desk booking and handling employee requests. By providing innovative tools to visualize floor plans and test seating arrangements, OfficeSpace empowers organizations to optimize their workspaces, making it a preferred choice for companies like Dropbox, Mailchimp, and PetSmart.

📋 Description

• Partner with Sales leadership, ELT, and SLT to execute GTM strategy and translate it into operational processes • Own the governance framework connecting strategy decisions to systems and field processes • Bridge Finance, Sales leadership, Deal Operations, and GTM Systems • Partner with enablement to improve seller productivity, workflow optimization, and manager support • Own the operational handoff between Deal Operations and Finance's cash collections process • Own and triage the RevOps ticket queue • Design and document operating rhythms and governance processes • Govern GTM tool access and AI credit utilization through access controls, audits, and budget monitoring • Evaluate tooling, direct integrations, and champion AI-assisted workflows • Oversee contractor relationships and budgets • Lead Deal Operations through the order-to-contract process, including pricing operations, quoting, and deal desk • Manage the renewals lifecycle and handoff to Finance for cash collections • Support the field with deal-related issues and operational resources • Govern deal approval processes and escalate deal structure issues • Lead close-of-period booking accuracy and Finance reconciliation • Drive automation across the order-to-cash process • Direct the Systems team and GTM tech stack roadmap, including Salesforce, Gong, Accord, and DealHub • Ensure systems integration and health • Oversee field triage for system issues and upstream process or configuration improvements

🎯 Requirements

• 8 to 12 years in Revenue Operations, GTM Operations, or a closely related function • Track record of translating strategy into field-ready operational processes • Ability to partner and communicate across GTM leadership • Proven people leadership and talent development experience • Experience in a PE-backed or high-growth SaaS environment • Strong Salesforce expertise, including architectural decisions and configuration optimization • Solid command of deal operations mechanics, including quoting, CPQ, deal desk approval workflows, and renewal management • AI-curious mindset and awareness of AI and automation in GTM • Ability to direct a technically strong team toward high-leverage automations

🏖️ Benefits

• Comprehensive and competitive benefits packages globally supporting health, well-being, and financial security • High-performance culture with recognition and rewards for employees who achieve excellence • Ownership, autonomy to innovate, and support to succeed • Growth mindset with continuous learning and professional development encouragement • Technology-forward environment using AI and advanced solutions • Collaborative, results-driven environment • Diverse and inclusive workplace