Field Support Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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OKSI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1991

🎖️ Defense

🚀 Aerospace

🤖 Artificial Intelligence

💰 $206.5k Grant - Opto-Knowledge Systems on 2024-01

Defense • Aerospace • Artificial Intelligence

OKSI is a defense- and aerospace-focused sensor and autonomy company that develops electro-optical/infrared (EO/IR) seekers, precision guidance systems, GPS-denied navigation (e. g. , OMNInav), and machine-learning-enhanced hardware and software. For 35+ years the company has produced advanced computer-vision and AI/ML solutions, modeling & simulation tools, and unique sensor packages for high-speed events, hypersonics, combustion diagnostics, space and earth observation, and environmental sensing. OKSI primarily serves government and defense customers, holding 450+ government contracts and delivering capabilities for autonomy, precision guidance, and environmental monitoring.

📋 Description

• Travel to customer sites, test ranges, and program locations to install, configure, operate, and maintain sensor, software, and autonomous platform systems • Conduct pre-deployment checks and prepare field kits, hardware, and software builds for mission readiness • Diagnose and resolve software-level issues in fielded systems, including embedded software, ATAK-integrated applications, and AI/ML-enabled sensor pipelines • Diagnose and resolve mechanical, electromechanical, and hardware issues, performing component-level repairs and adjustments in the field • Serve as the on-site technical point of contact for customers and government program personnel • Document field issues and performance outcomes and report findings to Software and Mechanical Engineering teams • Represent OKSI engineering directly to system users and act as the on-site technical authority during deployments

🎯 Requirements

• Bachelor's degree in Mechanical Engineering, Software Engineering, Computer Science, Electrical Engineering, or related technical discipline • Minimum 4 years of combined software and mechanical engineering experience, including field service, test & evaluation, or military UAS/sensor system roles • Proficiency in at least one programming language (Python, C++, C, or MATLAB) • Proficiency in CAD tools (SolidWorks, AutoCAD) • Working knowledge of Linux-based systems and command-line operations • Ability to obtain a Department of Defense Secret clearance • Willingness and ability to travel extensively (60–70%), including to austere field conditions • Must have a valid drivers license • May work evenings, nights, weekends, and holidays as business needs dictate • Preferred: Experience supporting defense-related systems, UAS platforms, sensors, or AI-enabled technologies • Preferred: Prior experience as a field service engineer or test engineer • Preferred: Experience with ATAK plugin architecture/APIs or computer vision/ML model integration • Preferred: ITAR/export control experience • ITAR eligibility: U.S. citizen or national, U.S. lawful permanent resident, refugee, or asylee, or eligible to obtain required authorizations from the U.S. Department of State

🏖️ Benefits

• Medical, dental, vision fully paid by the employer for the employee • Three weeks vacation • Automatic company contribution to 401K – 5% of earned wages (no matching required) • Educational assistance