Revenue Process Improvement Coordinator

Job not on LinkedIn

🔥 13 hours ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $55k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💹 Revenue Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Okta

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2010

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Okta is a leading provider of identity management solutions, offering both Customer Identity and Workforce Identity Clouds to ensure seamless and secure access for organizations across various industries. With a focus on flexibility, neutrality, and extensibility, Okta enables businesses to create high-performing IT systems and optimized digital experiences while maintaining top-notch security. Their platform supports a wide range of use cases including single sign-on, multifactor authentication, and identity governance, helping companies across sectors like finance, healthcare, government, and retail to manage identities efficiently. Okta continues to lead in identity access management, as highlighted by its recognition in the Gartner Magic Quadrant.

📋 Description

• Provide hands-on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue-related processes • Reinforce documentation, authorization, charge capture, and handoff requirements • Serve as a day-to-day resource for revenue process questions • Monitor adherence to revenue-critical workflows • Identify execution gaps, delays, recurring errors, and operational issues that pose revenue risk • Communicate findings and trends to the Manager • Track and report process-level KPIs related to documentation timeliness, authorization completeness, and billing readiness • Maintain issue logs tied to payer, therapy, or operational steps • Deliver just-in-time coaching and workflow reinforcement • Support rollout of new procedures and job aids • Assist with onboarding new operational staff on revenue-critical behaviors • Participate in process mapping and improvement initiatives • Assist with pilot testing and implementation • Gather frontline feedback to refine workflows • Assist in closing feedback loops after issues are resolved • Own root-cause analysis of operationally driven denials and revenue leakage • Partner with operational leaders to redesign processes that prevent repeat issues • Ensure denial fixes are embedded upstream and sustained

🎯 Requirements

• Associate or Bachelor’s degree or equivalent experience • 2+ years of experience in healthcare operations, revenue cycle, or clinical support • Specialty pharmacy, infusion, or home health experience preferred • Exposure to authorizations, clinical documentation, or billing workflows preferred • Process Improvement, audit, or QA experience preferred • Strong attention to detail and follow-through • Ability to work cross-functionally with frontline teams • Ability to work Monday–Friday, 8:30am–5pm CST • Willingness to travel 0–25% • Frequently sitting and typing on a keyboard; occasionally standing, walking, and climbing stairs/ladders • Ability to push/pull and lift/carry 1–10 lbs

🏖️ Benefits

• Competitive Pay • Health, Dental, Vision & Life Insurance • Company-Paid Short & Long-Term Disability • Flexible Schedules & Paid Time Off • Tuition Reimbursement • Employee Discount Program & DailyPay • 401k • Pet Insurance