Revenue Operations Manager

🔥 15 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Own the end-to-end sell-to-live implementation workflow, including stage definitions, entry and exit criteria, Sales-to-Implementation handoff, and documented playbooks • Configure Jira project templates, issue types, workflows, CRM-to-Jira automation, and implementation data standards • Translate system requirements into actionable builds with Revenue Systems • Build project management discipline around milestone tracking, dependency management, escalation paths, and capacity forecasting • Forecast implementation capacity against closed-won pipeline to support staffing decisions • Build and run go-live quality gates, maintain pre-launch checklists and defect logs, and drive root-cause analysis • Own intake, triage, prioritization, and SLAs for post-go-live configuration changes • Build and maintain dashboards and reports covering time-to-live, on-time go-live rate, stage aging, capacity utilization, QA defects, and change request throughput • Support weekly operating decisions and executive reporting • Partner with Sales, Customer Success, Clinical Operations, Product/Engineering, Revenue Systems, Revenue Intelligence, and Implementation PMO

🎯 Requirements

• 5+ years in implementation operations, professional services operations, program/project management, or Revenue Operations • Ideally experience in B2B SaaS, healthcare, or digital health • Track record of establishing repeatable delivery processes and ensuring adoption by delivery teams • Hands-on experience with Jira or Atlassian tooling, including project and workflow configuration • CRM experience with HubSpot and Salesforce, including operating across a migration • Fluency with project management tooling and ability to learn unfamiliar systems quickly • Ability to build dashboards, defend metric definitions, and turn stage-aging data into operational recommendations • Strong documentation skills • Strong stakeholder management with delivery teams and senior leaders • Comfortable with ambiguity and building systems from scratch • Experience in a regulated environment such as healthcare, telehealth, or fintech is a plus

🏖️ Benefits

• Flat organizational structure • Autonomy, Competence and Belonging-focused work environment