IT Support, Desktop Support

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $34 - $44 / hour

⏳ Contract/Temporary

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OmegaHires

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🏢 Enterprise

Recruitment • Enterprise • IT Services

OmegaHires is a full-service digital and enterprise IT staffing firm that focuses on providing both permanent and contingent workforce solutions across various digital and enterprise technologies. The company specializes in UX development with full stack developers using modern technologies such as React, Angular, and Node. js, as well as microservices development utilizing Java, Scala, Go, and SQL. OmegaHires also provides expertise in integration and big data technologies, DevOps for automated CI/CD pipelines, and enterprise IT management including ERP and SAP systems. Committed to "responsible recruiting," OmegaHires uses unique sourcing and assessment methodologies and offers training and mentorship to ensure candidates meet the evolving needs of their clients.

📋 Description

• Provide hands-on technical assistance to employees • Troubleshoot hardware and software issues • Manage service desk requests and tickets • Support Windows systems and Microsoft 365 applications • Perform Active Directory user management • Work on a variety of IT support and desktop support projects

🎯 Requirements

• 1+ years of experience in IT support or desktop support roles • Strong understanding of Windows operating systems • Experience troubleshooting hardware and software issues • Familiarity with Microsoft 365 applications • Ability to manage service desk tickets effectively • Excellent customer service and communication skills • Experience with Active Directory user management • Preferred: Technical school certification or equivalent experience • Preferred: Experience with remote support tools • Preferred: Knowledge of networking concepts • Preferred: Familiarity with ticketing systems like ServiceNow

🏖️ Benefits

• Remote work flexibility • Contract-based work • Opportunities to contribute to a variety of projects • Opportunities to enhance technical skills