Regional Manager

🔥 13 hours ago

🦀 Maryland – Remote

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💵 $88k - $112k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of YPO

YPO

201 - 500 employees

🤝 B2B

☁️ SaaS

📣 Marketing

B2B • SaaS • Marketing

YPO is a company that provides dynamic URL shortening, QR code generation, analytics, and comprehensive link management solutions for businesses. The company's products include branded links, mobile links, and UTM campaigns, offering integrations and APIs to enhance customer engagement across various industries such as retail, consumer goods, media, tech, and professional services. With a focus on data-driven solutions, YPO aims to streamline operations and improve user experience for its diverse clientele worldwide.

📋 Description

• Train and onboard new and existing chapter managers on YPO processes and systems • Manage communications to chapter managers regarding YPO programs, processes, and priorities • Develop executive communications, presentations, and meeting materials aligned with regional branding and messaging • Support renewals, dues, payments, and resignation processes with chapter managers and Membership • Collaborate on chapter manager workshops and develop successful systems and processes • Evaluate regional processes and recommend improvements to simplify operations, improve member experience, and increase efficiency • Oversee Regional and Development Funds, reimbursements, and budget management • Provide Salesforce reports and regional metrics, including officer identification, renewals, and chapter health data • Analyze regional data and trends to provide actionable insights • Maintain regional team sites on SharePoint, region sites and pages on YPO Connect, and Teams libraries • Leverage technology and digital tools to improve productivity, automate processes, and enhance communications • Organize and manage regional board and executive committee meetings, including materials, logistics, communications, contract negotiations, onsite management, and pre/post-meeting communications • Respond to day-to-day requests from chapters, chapter managers, regional officers, and portfolio managers • Lead cross-functional projects from planning through execution • Manage special projects including newspapers, e-newsletters, branding, strategic alliances, and regional meetings • Partner with Regional Directors and leadership to identify priorities, anticipate challenges, recommend solutions, and execute strategic initiatives

🎯 Requirements

• 5+ years of experience working in a global environment interfacing with senior level executives • Proven customer service experience in a high-touch environment • Experience supporting, stewarding, and executing multiple stakeholder goals and deliverables • Membership or association experience preferred • Understanding of governance structures • Experience in professional services and/or event planning environments preferred • Bachelor’s degree or equivalent experience required • Proficient in Microsoft Office Suite and database management systems, preferably CRM • Experience with Salesforce, Canva, Cvent, SharePoint, Microsoft Teams, and AI productivity tools such as ChatGPT and Gamma • Excellent English verbal and written communication skills required • Ability to work flexible and/or extended hours across multiple time zones • Willingness and ability to travel domestically and internationally without restrictions, approximately 15–25% per year

🏖️ Benefits

• Performance-based bonus opportunities • Remote work flexibility • Comprehensive rewards package focused on wellbeing and growth

Apply Now

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