Senior Manager, Marketing Operations

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

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OnBoard

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

OnBoard is a leading provider of board management solutions designed for secure, efficient, and intuitive governance processes. It offers a comprehensive platform that enhances meeting operations, board decisions, and communication, with features such as digital voting, eSignatures, intelligent assistance, and integration with Microsoft 365, Zoom, and Teams. OnBoard is known for its user-friendly design, robust security compliance with standards like SOC 2 and GDPR, and support for a wide range of industries including financial services, government, and healthcare. With a focus on reducing operational complexity, OnBoard aids leadership teams to work smarter and achieve more through insightful analytics and secure real-time collaboration.

📋 Description

• Lead the systems, processes, and team enabling Marketing to plan and execute campaigns and programs effectively • Oversee campaign and email operations, events and webinars, budget and spend management, marketing technology, and operational coordination across Marketing • Partner with Demand Generation, Product Marketing, Growth Marketing, Communications, Finance, Revenue Operations, Sales, and Marketing Engineering • Own the integrated Marketing calendar and campaign intake, prioritization, resource coordination, dependency management, and launch-readiness processes • Oversee email and campaign operations, including audience segmentation, campaign builds, forms, landing pages, testing, deployment, tracking, and quality assurance • Lead operational planning and delivery of trade shows, webinars, and digital events, including vendor coordination, logistics, registration, production readiness, lead processing, and follow-up • Maintain visibility into Marketing budgets, commitments, invoices, accruals, forecasts, and actual spend; partner with Finance and budget owners on reconciliation and variance management • Oversee the Marketing technology stack, including platform administration, governance, utilization, vendor management, renewals, and capability planning • Establish data-governance standards for campaign setup, audience segmentation, forms, tracking, naming conventions, data capture, and system handoffs • Oversee Marketing’s role in lead-scoring and routing processes with Revenue Operations • Establish intake requirements, service levels, documentation, templates, and execution standards • Standardize workflows, identify operational risks and dependencies, and improve execution quality and responsiveness • Implement AI-enabled improvements to reduce manual work and improve efficiency, documentation, quality assurance, and productivity • Report on campaign delivery, team capacity, service levels, budget status, and operational performance • Lead and develop the Marketing Operations team

🎯 Requirements

• Bachelor’s degree or equivalent relevant professional experience • 8–10 years of progressive experience in B2B SaaS marketing operations, campaign operations, marketing automation, or a related discipline • 3–5 years of team leadership experience • Experience leading a team or managing a shared-service Marketing function • Hands-on experience with Marketo and Salesforce, including campaign setup, data flows, governance, and operational troubleshooting • Experience with 6sense or a comparable account-based marketing or revenue platform • Experience supporting a multi-product, multi-segment, or global Marketing organization • Strong knowledge of campaign operations, marketing automation, data quality, and system handoffs • Experience managing complex, cross-functional projects with multiple stakeholders, priorities, and deadlines • Strong financial and operational discipline, including budget tracking, reconciliation, vendor administration, and forecasting support • Practical fluency with AI-enabled tools and sound judgment regarding accuracy, data privacy, and appropriate human review • Strong prioritization, process-design, documentation, and stakeholder-management skills • Clear written and verbal communication skills, including the ability to identify risks and communicate recommendations and trade-offs • Ability to lead a team while remaining actively involved in operational execution

🏖️ Benefits

• Fully remote work with company provided equipment (laptop, software, etc.) • Employment with a growing, casual, fun, philanthropic minded company • Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings • Employer contribution to Health Savings Account (HSA) for eligible participants • Medical Flexible Spending Accounts • Dependent Care Flexible Spending Accounts • Basic life insurance of $50,000 or 1 X’s salary, whichever is higher • Short- and long-term disability and Accidental Death and Dismemberment benefits at no cost • 401K Retirement Savings Plan with automatic enrollment and up to 4% company match • Paid Time Off (PTO)/Holiday • Employer paid life and accidental death insurance • Health Care Spending Account contribution • Dependent life insurance • Optional life insurance • LTD Insurance • Drug and Paramedical Coverage • Dental Insurance • Vision Insurance • EAP • Superannuation rate of 12% • Monthly stipend of $400 AUD to purchase private medical insurance • UK pension with employer contribution of 8% of basic salary • Private Medical Insurance • Life Assurance • Income Protection • Critical Illness • Employee Assistance Programme • Serious Illness Benefit • Help@Hand • Cashplan

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