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Supplier Recruitment Specialist

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎯 Recruiter

🚫👨‍🎓 No degree required

Where this job comes from

Posted on OneSource Virtual's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of OneSource Virtual

OneSource Virtual

501 - 1000 employees

Founded 2008

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 Series B on 2015-06

Consulting • Healthcare • Logistics

OneSource Virtual is a leading provider of business process as a service (BPaaS) solutions tailored for Workday customers. They specialize in automating administrative tasks related to payroll, benefits administration, and finance & accounting services. With a strong focus on accuracy and proactive support, OneSource Virtual helps organizations maximize their Workday investment, enabling them to reclaim internal resources and streamline processes through expert services and innovative technology.

📋 Description

• Make outbound calls to suppliers to recruit them into customers' virtual card programs • Explain the virtual card program and address supplier questions and concerns • Handle objections and pushback professionally • Guide suppliers through enrollment and send written follow-up with next steps • Research account and invoice numbers and updated supplier contact information • Log every call and outcome accurately in Salesforce • Negotiate virtual card rates using maximum revenue and adoption strategies • Retain suppliers considering leaving the program by educating them on available options • Capture supplier reasons for leaving to improve the team's approach • Route customer decisions, exceptions, and program changes to the Payment Optimization and Operations team • Answer basic questions across the team's areas following the cross-training SOP • Share feedback on scripts, objections, and process improvements • Participate in training, call reviews, and coaching • Follow documented procedures and compliance requirements, including call recording disclosures where applicable • Meet team goals for calls, enrollments, unenrollments after a supplier's first payment, and retention percentage • Report to the Supplier Recruitment and Retention Manager

🎯 Requirements

• Call center experience, ideally outbound or business-to-business • Typically two to four years of relevant experience • Working proficiency in Microsoft Office, especially Excel and Outlook • Ability to learn a CRM and phone system quickly • Preferred: Virtual card, payments, or accounts payable knowledge • Preferred: Salesforce experience • Preferred: Workday knowledge • Preferred: Experience in supplier enablement, collections, or similar outreach • Confident, professional phone presence in business-to-business conversations • Resilient in the face of pushback and rejection • Curious about payments and willing to learn the virtual card industry in depth • Coachable, open to feedback, and eager to improve • Strong written communication for supplier follow-up • Organized and detail oriented, with accurate record keeping • Comfortable with change and ambiguity • Self-motivated and dependable in a fully remote environment • Collaborative team player • Integrity and accountability in all interactions • Requires a reliable internet connection, a quiet workspace, and a headset for extended phone use

🏖️ Benefits

• Values-based culture • Upward mobility • Professional development opportunities • Opportunities to learn and share ideas • Creative collaboration and recognition of hard work

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