Senior Manager, Commercial SBC

Job not on LinkedIn

🔥 1 minute ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $120k - $145k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 9%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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International Luxury Hotel Association

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

🤝 B2B

✈️ Travel

🏨 Hospitality

B2B • Travel • Hospitality

International Luxury Hotel Association is a global organization that serves the luxury hotel sector by promoting best practices, sustainability, and innovation in hospitality. It provides resources, networking opportunities, and educational programs to elevate the standard of luxury hospitality worldwide, fostering collaboration among industry stakeholders and encouraging a commitment to excellence.

📋 Description

• Oversee a team of Asset Managers and Portfolio Managers responsible for Commercial Real Estate loans • Hire, train, and evaluate team members • Manage highly escalated items for investors and borrowers • Serve as the primary contact for inter-company projects, system enhancements, and related matters • Monitor reports and team performance to identify portfolio risks, employee training opportunities, and investor reporting or asset-management needs • Work with external clients to resolve escalated items and provide exceptional service • Monitor client and internal reporting for contractual timing, accuracy, and team-performance compliance • Monitor staffing levels, create job requisitions, lead team-building sessions, and communicate team issues to the Director • Conduct ongoing meetings with direct reports regarding engagement, issue resolution, and training • Review contract terms and ensure compliance across servicing and other Onity business units • Interpret and teach PSA, TSA, SSA, and Servicing Agreements • Manage multiple servicing systems, reporting needs, accounting structures, and cash flow • Develop investor reports with internal business units • Coordinate servicing functions across internal departments • Update internal policies and procedures • Assist with audits and rating-agency requests and presentations • Lead team trainings and prepare presentations for investors, management, and internal business units • Perform other duties as assigned

🎯 Requirements

• Four year degree from an accredited University preferred or equivalent work experience • Minimum of 12 years of CRE loan servicing experience required • 1–2 years in a leadership position required; 4–5 years preferred • Full understanding of the full CRE loan life cycle from onboarding through Mortgage Satisfaction • Prior experience with CMBS, RMBS, SFR Portfolio loans, and/or CREFC reporting requirements • High attention to detail • Strong proficiency in Word, Excel, Outlook, CoPilot, and other information processing programs • Ability to perform complex calculations using calculators and systems • Ability to reason and exercise sound judgment • Ability to handle sensitive and confidential information appropriately • Outstanding verbal, written, and listening skills, with strong customer service, professional relationship building, conflict resolution, and difficult-conversation skills • Must pass the Company’s Background Screening process before beginning employment • May be required to pass client-specific background checks or Federal/State licensing requirements, if applicable • Experience with REALSynergy or MSP servicing systems is a plus

🏖️ Benefits

• Annual bonus of 20% based on performance • Medical, dental and vision coverage • Up to 3% match on 401(k) contributions • Generous paid time off • Company-paid life, accident and disability coverage • Mental, physical and financial wellness programs