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Product Marketing Lead, ChatGPT Work

🕒 August 14

🏢🏡 San Francisco – Hybrid

💵 $284k - $315k / year

⏰ Full Time

🟠 Senior

🎁 Product Marketing

Where this job comes from

Posted on OpenAI's careers page, not through a job board

First seen by Remote Rocketship August 14

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Logo of OpenAI

OpenAI

WebsiteLinkedIn

201 - 500 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

OpenAI is a leading research organization and company dedicated to creating advanced artificial intelligence technology, with a strong emphasis on safety and ethical considerations. OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The company develops AI products like ChatGPT, which can assist users with tasks ranging from everyday requests to complex enterprise solutions. OpenAI also provides an API platform that integrates its AI models into various applications. The company is focused on innovation in AI and improving data analysis capabilities, while emphasizing safety and ethical governance of their systems.

📋 Description

• Own the ChatGPT Work product marketing strategy, including audience, market opportunity, positioning, competitive strategy, and go-to-market priorities • Build a differentiated product narrative explaining ChatGPT Work, its use cases, differences from traditional chat, and relationship to Codex and other OpenAI products • Lead the portfolio across launches and sustained adoption, including customer education, activation, recurring usage, and demand generation • Translate product capabilities across web, desktop, mobile, connected tools, and AI-assisted work into workflows, demos, stories, and programs • Drive adoption from first useful task to team-wide usage in partnership with Product, Growth, Lifecycle, Customer Education, and Sales • Shape product, packaging, and go-to-market decisions using customer research, usage data, field feedback, competitive intelligence, and workflow insights • Build enterprise confidence and field readiness by connecting user value with deployment requirements, customer proof, executive buy-in, and enterprise messaging • Lead cross-functional decisions across Product, Engineering, Growth, Creative, Comms, Sales, and Marketing; coach product marketers • Define and measure success through adoption, activation, repeat usage, retention, team penetration, customer preference, and business impact

🎯 Requirements

• 12+ years of experience in product marketing, product strategy, or closely related go-to-market leadership roles • Ownership experience with a complex software, platform, or AI product • Track record of defining product and category strategy • Experience bringing products to market across self-serve and enterprise motions • Understanding of how individual usage grows into team adoption and organizational standardization • Exceptional positioning, writing, and storytelling skills • Experience partnering closely with Product and Engineering to shape priorities and tradeoffs • Experience leading through influence and developing other product marketers • Experience earning trust with senior cross-functional stakeholders in a fast-moving environment • Strong analytical judgment and experience connecting product marketing programs to adoption, retention, expansion, or meaningful business outcomes • Practical understanding of how knowledge workers use AI across operations, finance, marketing, sales, legal, or strategy • High standards for craft, intellectual honesty, customer empathy, and clear communication • Genuine curiosity about AI and hands-on experience using modern AI products • Ability to work from the US office three days per week • Occasional travel required

🏖️ Benefits

• Offers equity • Performance-related bonus(es) for eligible employees • Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts • Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) • 401(k) retirement plan with employer match • Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents) • Paid medical and caregiver leave (up to 8 weeks) • Flexible PTO for exempt employees and up to 15 days annually for non-exempt employees • 13+ paid company holidays • Multiple paid coordinated company office closures throughout the year for focus and recharge • Paid sick or safe time • Mental health and wellness support • Employer-paid basic life and disability coverage • Annual learning and development stipend • Daily meals in offices and meal delivery credits as eligible • Relocation support for eligible employees • Charitable donation matching and wellness stipends may also be provided

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