
51 - 200 employees
Founded 2008
đ Education
đĽ B2C
Education ⢠B2C
OpenEd. co is a provider of free, state-based homeschooling programs and resources for families. The site offers courses, clubs, cohorts, enrollment guidance, newsletters, and community support to help parents run flexible, at-home education; it emphasizes being widely recommended by homeschool families and operates across multiple U. S. states. Materials and enrollment appear focused on Kâ12 homeschool support delivered directly to families online (courses, clubs, resources, and informational guides).
đĽ 13 hours ago
đľ Arizona, Colorado, +28 more states â Remote
đľ $60k - $65k / year
â° Full Time
đĄ Mid-level
đ Senior
đť Ghost score 13%
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51 - 200 employees
Founded 2008
đ Education
đĽ B2C
Education ⢠B2C
OpenEd. co is a provider of free, state-based homeschooling programs and resources for families. The site offers courses, clubs, cohorts, enrollment guidance, newsletters, and community support to help parents run flexible, at-home education; it emphasizes being widely recommended by homeschool families and operates across multiple U. S. states. Materials and enrollment appear focused on Kâ12 homeschool support delivered directly to families online (courses, clubs, resources, and informational guides).
⢠Learn Learning Division SOPs, systems, and workflows to an expert level ⢠Deliver training on administrative processes, tools, systems, and workflows to new and existing team members ⢠Provide coaching and reinforcement to learners needing support ⢠Develop and implement training protocols and practical learning experiences ⢠Adapt training to different experience levels, learning needs, and technology familiarity ⢠Assess learner understanding and proficiency through practice and demonstration ⢠Create, update, organize, and maintain training materials, process guides, instructional resources, and training videos ⢠Ensure training content is accurate, clear, visually effective, and aligned with current SOPs ⢠Identify gaps and outdated materials and communicate recommended updates ⢠Validate SOPs by following and teaching them in practice ⢠Identify and document unclear, inefficient, or ineffective processes and communicate issues to process owners ⢠Validate revised SOPs and provide feedback on whether issues were resolved ⢠Assess employee competency, identify knowledge gaps and recurring mistakes, and recommend training improvements ⢠Develop proficiency in Learning Division software and teach effective use ⢠Complete administrative and recurring operational tasks during periods of lower training demand ⢠Report to the Learning Division Administrative team and collaborate with process owners and leaders across the division
⢠Must live in one of the listed U.S. states: AR, AZ, CO, FL, GA, ID, IN, IL, IO, KS, KY, MA, MD, MN, MO, MT, ND, NC, NM, NV, NY, OH, OK, OR, RI, SC, TN, TX, UT, VA, WA, WI, WV ⢠Strong communication and interpersonal skills ⢠Highly proficient in Google Workspace, including Google Drive, Docs, Sheets, Slides, and Calendar ⢠Comfortable learning and using Notion, HubSpot, Linear, Vector, the OpenEd Platform, and Metabase ⢠Comfortable using ChatGPT and Claude, with judgment and review of AI-generated outputs ⢠Highly organized and detail-oriented ⢠Able to learn and follow SOPs precisely to expert level ⢠Patient and adaptable with varied learner experience and needs ⢠Able to identify whether issues arise from knowledge, execution, or unclear documentation ⢠Comfortable providing constructive feedback and escalating process concerns ⢠Self-directed, able to manage multiple priorities, and accountable for commitments ⢠SQL knowledge is a plus ⢠Video editing skills preferred ⢠Experience with Notion preferred
⢠Bonus opportunity ⢠Remote work arrangement ⢠Equal opportunity employment ⢠E-Verify participation
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