Franchise Account Executive

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 0%

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OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes. • Serve as a central point of contact between internal and external resources, fostering shared understanding and collaboration to provide product expertise and technical support to customers. • Monitor and measure performance, and sales for assigned territories, intervening and resolving issues that impact performance and customer satisfaction whenever possible. • Listen and understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and to grow collective businesses. • Work closely with operational resources to ensure timely resolution of issues while maintaining strong communication with stakeholders. • Provide education and support to external stakeholders, including customers and business partners, on program features and enhancements. • Coach customers on best practices, empowering them to thrive within the marketplace through personalized guidance and support. • Coordinate with internal operations teams and partner with outside sales teams to engage, support, and grow the customer base.

🎯 Requirements

• 3-5 years of related sales and/or account management experience. • Strong understanding of online technologies and proficiency in Google Suite offerings. • Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end. • Excellent oral and written communication skills, with a focus on customer service. • Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time. • Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month. • Experience with Salesforce (nice to have). • Bachelor's Degree (nice to have). • Experience with DOMO or other data analysis tools (nice to have). • Residence within the assigned territory is highly preferred.

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement