Vendor Relations Coordinator

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

OPENLANE

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚘 Automotive

🏪 Marketplace

🤝 B2B

💰 $10M Venture Round - OPENLANE on 2008-12

Automotive • Marketplace • B2B

OPENLANE is a company that builds and operates digital wholesale marketplaces and end-to-end services for used vehicles. It operates national and regional marketplaces across the US, Canada and Europe, provides technology platforms (auction simulcast, remarketing, inventory/inspection and vehicle data/pricing tools), and offers finance and ancillary services (floorplan/inventory financing, shipping, recovery and title/remarketing services) targeted primarily at dealers, lenders and commercial vehicle customers. The company positions itself as a B2B wholesale automotive marketplace and service provider.

📋 Description

• Provide exceptional service to recovery vendors • Navigate complex situations and build strong partner relationships • Act as a bridge between client teams and recovery partners • Monitor and process all account transactions within internal queue systems • Serve as a direct liaison between client teams and recovery vendors to resolve operational inquiries • Perform audits on recovery vendors to ensure they meet established standards • Drive positivity and constructive solutions in vendor interactions • Train and assist the Vendor Relations Manager in answering operational questions from coordinators • Adapt to new tasks, assignments, and evolving business needs • Complete queue processing consistently and vendor audits timely • Communicate efficiently across channels • Collaborate daily with the Vendor Relations Manager, recovery vendors, client teams, operations staff, and peer coordinators

🎯 Requirements

• High School Diploma or GED • 1 to 3 years of customer service experience, preferably in complaints, resolutions, or customer retention • Proficiency with computers and Microsoft products, specifically Excel and Outlook • Core knowledge of internal queue systems and transaction management protocols • Knowledge of vendor auditing processes and quality assurance standards • Foundational understanding of automotive titles, remarketing, skip tracing, repossessions, collections, or auto auctions • Expertise in dispute resolution, complaint handling, and customer retention methodologies • High-volume written and verbal communication techniques • Cross-functional liaison skills between internal client teams and external vendors • Familiarity with internal queue systems and transactional software • Strong organization, time management, patience, and assertiveness • Ability to work overtime as required by management

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement