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Account Coordinator – Post Repo

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

Where this job comes from

Posted on OPENLANE's careers page, not through a job board

First seen by Remote Rocketship 13 hours ago

Still open on OPENLANE's site. Checked 45 minutes ago.

Logo of OPENLANE

OPENLANE

1001 - 5000 employees

📦 Logistics

💼 Consulting

📣 Marketing

💰 $10M Venture Round on 2008-12

Logistics • Consulting • Marketing

OPENLANE is a company that builds digital marketplaces for used vehicles, catering to regions such as the US, Canada, and Europe. They provide a range of services including finance floorplan and inventory financing solutions, technology platforms that drive results, and comprehensive end-to-end solutions to support automotive businesses. Notable brands include OPENLANE US, Canada’s largest digital wholesale marketplace for used vehicles, and OPENLANE Europe, a leading digital platform in Europe and the UK. OPENLANE also offers solutions like Velocicast for wholesale and retail auctions, autoniq for vehicle history evaluation, AutoVIN for vehicle inspections, and CarsArrive for vehicle shipping services. They support independent dealers with financing and provide various automotive services including high-tech locksmith solutions, recovery management, and compliance services.

📋 Description

• Manage and process accounts within PAR's internal queue to meet the company's service level agreements • Support inbound inquiries from internal and external customers • Initiate outbound calls to customers and recovery vendors • Partner across departments to meet customer service levels • Collect and provide clear, accurate, and complete information using the right tools and procedures • Provide excellent customer support and maintain strong client relationships

🎯 Requirements

• 1-2 years of customer service, finance, or automotive industry experience • High school diploma or equivalent • Bachelor's degree preferred • Ability to effectively manage accounts and provide exceptional customer service • Excellent written and verbal communication skills • Ability to work independently and efficiently and meet all internal and external time commitments • Proficient in using computer systems and Google Workspace applications • Experience with web technology is nice to have • Additional finance or automotive industry experience is nice to have • Must be available Monday-Friday, 8am-5pm EST

🏖️ Benefits

• Competitive pay • Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) • Immediately vested 401K (US) or RRSP (Canada) with company match • Paid Vacation, Personal, and Sick Time • Paid maternity and paternity leave (US) • Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) • Robust Employee Assistance Program • Employer paid Leap into Service Day to volunteer • Tuition Reimbursement for eligible programs • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization • Company culture of internal promotions, diverse career paths, and meaningful advancement

Apply Now

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