Director, Channel Partnerships – Health Systems

🕒 August 24

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 14%

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Own the expansion motion inside existing health system accounts by identifying and onboarding additional departments, service lines, and hospital campuses • Build and execute a cross-sell strategy introducing OpenLoop’s wellness portfolio, including metabolic health and weight management, sleep, and remote patient monitoring, into existing accounts • Maintain per-account expansion target lists and implement plans to convert departments, campuses, and product lines • Build and lead a Provider Engagement team over time • Oversee referring provider accounts directly and through the Provider Engagement team • Build and maintain standardized monthly referring and reporting packages for health system partners • Own internal and external reporting for health system partners and key business partners • Lead Quarterly Business Reviews and recurring operational check-ins with key partners • Identify, triage, and resolve customer issues, including patient and provider complaints • Design and execute tactics to drive incremental referral growth and account expansion • Serve as the connective tissue between hospital stakeholders, internal clinical and technical teams, and executive leadership

🎯 Requirements

• 15+ years of experience in healthcare, healthcare technology, provider partnerships, account management, or related operational roles • Demonstrated experience growing or expanding existing enterprise or health-system accounts through a land-and-expand track record • Experience cross-selling multiple product or service lines into the same enterprise or health-system account • People-management experience, ideally having built or scaled a team from an individual-contributor motion into a multi-person function • Demonstrated experience managing complex, multi-stakeholder implementations across technical, clinical, and operational teams • Proven track record owning executive-level relationships, including health system leadership, C-suite, or equivalent • Strong project management skills with experience building and scaling operational playbooks • Experience building and delivering reporting packages and QBRs for enterprise or health system partners • Comfort working hands-on in analytics and marketing tools such as Metabase, Klaviyo, Canva, Jotform, or similar • Excellent written and verbal communication skills, with experience developing external-facing materials for provider and executive audiences • Ability to manage ambiguity, prioritize across competing demands, and operate with a high degree of autonomy and ownership

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance • Flat organizational structure • Autonomy, Competence and Belonging-focused work environment