Director, SMB Sales

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🤑 Sales

👻 Ghost score 10%

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OpenLoop

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

⚖️ Legal

📦 Logistics

💰 $15M Series A - OpenLoop Health on 2023-03

Consulting • Legal • Logistics

OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.

📋 Description

• Own OpenLoop's SMB sales book end to end, prioritizing multi-location operators and early-stage creator-led brands • Build the outbound sales motion, including targeting, messaging, sequencing, and multi-stakeholder account plans • Lead, coach, and develop the sales team, with authority over composition and headcount as pipeline supports it • Build a repeatable qualification standard separating SMB from single-location inbound and mid-market • Own speed to first touch for inbound leads routed to the segment • Partner with Marketing on ABM, events, and gifting • Manage routing boundaries with Inside Sales, mid-market, and enterprise teams • Own the handoff standard to onboarding and activation • Be accountable for first twelve months' revenue from closed accounts • Drive Launchpad attach to get partners live and producing patients • Build the segment scorecard and report constraints in targeting, pipeline volume, or rep performance • Perform other duties as assigned

🎯 Requirements

• 7-plus years in sales • 3-plus years leading a sales team, including a team responsible for generating its own pipeline • Experience building an outbound motion from scratch, including targeting, messaging, sequencing, and account plans • Credibility with SMB owner-operators and founders • Experience selling into multi-stakeholder organizations • Fluency with creator-, influencer-led, and PLG-driven businesses • Experience taking over an existing team, assessing it, and acting on the assessment • Fluency in pipeline math • Ability to operate with incomplete data • Ability to work in the United States • Ability to answer whether visa sponsorship is required now or in the future

🏖️ Benefits

• Medical, Dental, and Vision plans • Flexible Spending/Health Savings Accounts • Flexible PTO • 401(k) + Company Match • Life Insurance • Pet insurance • Flat organizational structure • Autonomy, competence, and belonging-oriented culture