
201 - 500 employees
Founded 2020
đź Consulting
âď¸ Legal
đŚ Logistics
đ° $15M Series A - OpenLoop Health on 2023-03
Consulting ⢠Legal ⢠Logistics
OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.
đĽ 15 minutes ago
đşđ¸ United States â Remote
â° Full Time
đĄ Mid-level
đ Senior
âď¸ Systems Engineer
đť Ghost score 11%
Where this job comes from
Posted on OpenLoop's careers page, not through a job board
First seen by Remote Rocketship 15 minutes ago

201 - 500 employees
Founded 2020
đź Consulting
âď¸ Legal
đŚ Logistics
đ° $15M Series A - OpenLoop Health on 2023-03
Consulting ⢠Legal ⢠Logistics
OpenLoop is a white-label telehealth platform and managed services provider that helps organizations launch and scale virtual care programs. It combines SaaS-based, brandable technology (scheduling, booking, payments, EHR/API integrations) with clinical staffing, credentialing, payer coverage and RCM, regulatory/legal support, and 24/7 patient support. OpenLoop serves health plans, hospitals and health systems, retailers, employers and digital health companies with AI-powered operations, a nationwide clinician network and broad insurance coverage including Medicare and Medicaid.
⢠Build and maintain prescription and pharmacy integrations ⢠Own e-prescribing and order-routing integrations between EHR and clinical apps and partner, mail-order and compounding pharmacies ⢠Maintain prescription-system reliability and software lifecycle integrity ⢠Build alerts and dashboards to identify stuck or failed orders ⢠Support compliant pharmacy workflows involving EPCS, PDMP checks, state pharmacy rules and HIPAA controls on PHI ⢠Maintain audit trails, access controls and documentation for regulatory and partner reviews ⢠Lead technical onboarding of new pharmacy POS, software and hardware ⢠Manage data mapping, formulary and medication catalog setup, testing and go-live ⢠Track partner performance, SLAs and integration-issue resolution ⢠Collaborate with Clinical Ops, Patient Support and Engineering to automate refills, prior authorization handoffs, exception handling and patient status updates ⢠Identify opportunities for AI to reduce ticket volume and speed fulfillment ⢠Understand pharmacy prescribing, shipment and compliance software stacks ⢠Recommend replacements and integrations to improve inventory and compliance tracking
⢠Knowledge of pharmacy systems and how prescriptions move through them ⢠Understanding of where prescription workflows break and what regulations require ⢠Comfort reading API documentation ⢠Ability to debug integrations ⢠Experience or knowledge involving e-prescribing and order-routing integrations ⢠Familiarity with EHR and clinical apps such as Healthie ⢠Familiarity with partner, mail-order and compounding pharmacies ⢠Knowledge of e-prescribing platforms such as Surescripts and DoseSpot ⢠Knowledge of NCPDP SCRIPT standards and partner APIs ⢠Understanding of EPCS, PDMP checks, state pharmacy rules, HIPAA controls on PHI, audit trails, access controls and regulatory documentation ⢠Visa sponsorship question is included in the application process
⢠Medical, Dental, and Vision plans ⢠Flexible Spending/Health Savings Accounts ⢠Flexible PTO ⢠401(k) + Company Match ⢠Life Insurance ⢠Pet insurance ⢠Relatively flat organizational structure ⢠Autonomy, Competence and Belonging culture
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