Application Engineer, CAD/CAM

🔥 3 hours ago

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Logo of OPEN MIND Technologies AG

OPEN MIND Technologies AG

201 - 500 employees

Founded 1994

🚘 Automotive

🏥 Healthcare

📦 Logistics

Automotive • Healthcare • Logistics

OPEN MIND Technologies AG is a leading provider of innovative CAD/CAM solutions for digital manufacturing. Their software, hyper MILL, offers comprehensive features for 2. 5D, 3D, and 5-axis milling and turning, as well as additive manufacturing and virtual machining. The company is dedicated to optimizing CAD/CAM processes to increase efficiency and productivity in manufacturing industries.

📋 Description

• Provide outstanding technical and sales support to our valued customers, clients, dealers, and partners. • Strive for excellence in every interaction, ensuring our stakeholders receive exceptional service. • Harness your technical expertise to shine in the pre-sales phase. • Demonstrate your knowledge by asking appropriate questions and sharing relevant / appropriate examples of solutions to a particular manufacturing challenge. • Take charge of the client experience with precision and finesse. • Empower customers through comprehensive post-sales training, transforming them into proficient software users. • Resolve complex technical issues while collaborating closely with internal and external stakeholders, resulting in client satisfaction and the increase in our resulting revenue. • Stay at the forefront of market trends, ensuring alignment with schedules, and guaranteeing the timely fulfillment of our commitments.

🎯 Requirements

• At least 3+ years of Manufacturing (machine tool operator, precision mechanic, toolmaker, mechanical engineer) and/or CNC programming experience of multiple parts, materials, and metal removing processes. • Demonstrate in-depth knowledge of CNC machining, CNC control systems, CNC machine tools. • Knowledge of CAD/CAM software. • Experience with milling and turning machines (multi-axis preferred). • Proficient in using and troubleshooting software applications. • Strong GD&T (Geometric dimensioning and tolerancing) knowledge. • Excellent computer skills (MS Office Tools, familiarity with Salesforce). • Excellent communication skills, both written and verbal in English. • Strong interpersonal skills and the ability to build positive relationships with customers and other stakeholders. • Strong problem-solving skills and an analytical mindset to identify and resolve complex technical issues. • Strong organizational, time management skills and a good dose of resilience to manage and prioritize multiple support requests and projects/missions. • Self-motivated individual who demonstrates independence and is highly goal oriented. • Enthusiasm for innovative technologies and solutions. • Valid driving license. • Flexibility to travel domestically, and travel internationally occasionally.

🏖️ Benefits

• 15 paid vacation days to start plus 13 paid company holidays • Strong compensation package: A fixed salary together with a variable • Remote work 100% • Flexible spending reimbursement account: Get your medical expenses reimbursed on pre-tax basis! • Medical, dental and vision group insurance - Disability insurance • Life Insurance • Simple IRA retirement plan with company match up to 3%. No vesting period • Targeted job-related training measures and workshops • Be part of a dynamic and highly motivated team. • Grow professionally and personally with us!

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