Global Hotel Partnerships Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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OpenTable

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

🍽️ Food & Beverage

🏨 Hospitality

📦 Logistics

💰 $36M Series C on 2000-09

Food & Beverage • Hospitality • Logistics

OpenTable is an online restaurant reservation service that allows users to discover and book tables at restaurants across the globe. The platform offers a comprehensive list of dining options in various cities, helping diners explore popular spots and unique dining experiences. OpenTable also partners with restaurants to provide reservation management software that optimizes seating, tracks diner preferences, and offers marketing tools to improve restaurant operations. The service extends its social impact by participating in initiatives such as supporting homelessness projects through diner donations.

📋 Description

• Own and grow OpenTable's strategic Tier-1 global hotel partnerships • Manage relationship health, retention, and revenue growth across regions • Lead negotiations and contracting for global service agreements, co-marketing contracts, and technical addendums • Develop profitability and revenue strategies, audit rebate programs, and implement pricing models • Drive adoption of OpenTable Pro, Private Dining Instant Booking, and Automated Guest Codes • Bridge partner technical teams and OpenTable Engineering to deploy API products including Sync, CRM, and Booking • Navigate enterprise security audits, SSO implementation, SOC 2 reporting, and complex data privacy requirements • Build consensus across Product, Engineering, Legal, Finance, and Sales Ops • Support product releases and go-to-market strategy • Prepare and lead Quarterly Business Reviews and Year in Review performance audits for C-suite stakeholders • Design sales enablement and training materials • Represent OpenTable at industry trade shows and conferences • Document client engagement in Salesforce and maintain hotel-specific resource sites and communication flows • Travel domestically and internationally up to 25%

🎯 Requirements

• 5+ years of relevant experience in account management, strategic partnerships, or business development, ideally within the hospitality or travel technology sector • Proven track record of owning and growing a portfolio of high-value accounts or partners against pre-set objectives • Exceptional relationship-building skills, with the ability to cultivate internal and external stakeholders at the Executive and VP levels • Technical literacy, including fluency discussing API infrastructure, data mapping, and system integrations with engineering teams • Strong analytical rigor, using data to build business cases and resolve technical or business roadblocks • Self-starter comfortable taking full ownership in an unstructured, forward-thinking environment • Strong time management and comfort handling administrative tasks • College degree required • Global organization experience across multiple time zones and cultures preferred • Deep hospitality and hotel-technology ecosystem knowledge preferred • Experience navigating ambiguous legal and financial structures and complex, multi-stakeholder procurement processes preferred • Proficiency in Salesforce, Google Suite, and Microsoft Office preferred • Ability to travel up to 25% domestically and internationally

🏖️ Benefits

• Work from (almost) anywhere for up to 20 days per year • Company-paid therapy sessions through SpringHealth • Company-paid subscription to Headspace • Annual company-wide week off a year • Paid parental leave • Generous paid vacation + time off for your birthday • Paid volunteer time • Development Dollars • Leadership development • Access to thousands of on-demand e-learnings • Travel Discounts • Employee Resource Groups • Competitive retirement and health plans • Health benefits • Flexible spending account • Retirement benefits • Life insurance • Paid time off, including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays • Parental leave benefits • Eligible to be considered for an annual bonus • Flexible schedule accommodating global collaboration

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