Client Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $132.8k - $199.2k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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OpenText

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $1G Post IPO debt on 2022-12

Enterprise • SaaS • B2B

OpenText is a Canadian enterprise software company that provides enterprise information management solutions and cloud-based services. It offers products for enterprise content management, document and records management, information governance, collaboration, and related IT/cloud operations, serving business customers with both on-premises and SaaS delivery models. The company's public materials emphasize enterprise-focused careers, cloud and IT operations, client success, and professional services.

📋 Description

• Drive Professional Services sales, revenue generation, and client success within the US Public Sector • Collaborate with peers across North America to achieve bookings, revenue, margin, and client advocacy goals • Own Professional Services activities within the assigned territory • Drive services sales and support license and cloud opportunities • Ensure successful solution implementation • Serve as a trusted advisor and strengthen client relationships • Position the full Professional Services portfolio to maximize client value • Generate client revenue opportunities using OpenText products • Pursue opportunity pipelines and meet quarterly booking targets • Negotiate project deliverables, schedules, and service costs • Update opportunity status in the CEM system (Salesforce.com) • Propose solution realization, enhancement, and operational services to existing clients • Manage resource needs, opportunity forecasts, proposals, statements of work, approvals, and contract status • Report quarterly revenue and bookings accurately to the Regional Vice-President • Promote, identify, recommend, and implement process improvements • Manage Professional Services responses to RFPs and track opportunities • Participate in Business Development synergy meetings and communicate account activities internally • Share successful strategies with peers and colleagues • Present to and interact with C-level executives • Sell Professional Services to public sector accounts

🎯 Requirements

• University Degree or College Diploma and/or relevant IM/IT experience (10+ years) or equivalent • Experience selling Professional Services into the public sector (State, Local, Federal and Education) • Experience managing teams and direct reports, ensuring objectives are met on time and budget • Expertise in complex business and technical processes and their enterprise implications • Knowledge of project management disciplines and processes • Knowledge of OpenText product offerings and ability to associate them with client business requirements • Ability to use standard methodologies to evaluate and size opportunities • Ability to assemble business requirements to OpenText modules and provide budgetary estimates • At least two years of prior experience closing and directing engagements totaling at least $1 million in annual fees • Experience selling to and/or working for major corporations within the United States Public Sector • Strong presence and confidence, exhibiting professional maturity • Strong communication skills • At least 10 to 15 years of working experience • Solid work ethic and willingness to meet client demands • Willingness to travel up to 3–4 days per week at times

🏖️ Benefits

• Commissions for eligible roles • Comprehensive benefits package supporting physical, emotional, and financial wellbeing • Vacation entitlement • Paid time off • Reasonable accommodation during the application or recruiting process • Respectful and empowering workplace • Diversity and inclusion commitment • AI-assisted recruitment process designed to improve efficiency, reduce bias, and enhance candidate experience

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