Sales Development Representative Team Leader

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $55k / year

⏰ Full Time

🟠 Senior

💵 Sales Development (SDR)

👻 Ghost score 0%

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OPOC.us

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1993

🏥 Healthcare

📣 Marketing

🛡️ Insurance

Healthcare • Marketing • Insurance

<company_name> OPOC. us is a provider of employer-focused healthcare and benefits and HR solutions that helps organizations reduce employee healthcare costs, simplify benefits administration, and improve employee experience through a data-driven One-Point-of-CARE™ service model. The company offers integrated payroll and technology, retirement plan design, human resources support, corporate wellness, and white-glove employee advocacy to SMBs, mid-size businesses, enterprises, associations, and nonprofits nationwide. OPOC. us emphasizes cost transparency, strategic plan design, and measurable outcomes, delivering demonstrable savings and improved access to care while often working with existing carriers and networks.

📋 Description

• Lead, manage, and mentor a team of 10-15 SDRs to meet performance goals and KPIs • Conduct daily team briefings, motivational huddles, and one-on-one performance reviews • Create a culture of accountability, enthusiasm, and continuous improvement • Monitor real-time call activity and campaign progress using Salesforce or other CRM tools and dialer tools • Analyze performance metrics, generate actionable insights, and implement strategies to optimize results • Manage scheduling, call routing, and workload balancing for maximum efficiency • Enhance and implement onboarding training and continuous skill development programs • Develop SDR resources and tools, including call scripts, objection-handling techniques, and compliance guidelines • Conduct regular quality assurance reviews and coach team members to elevate performance • Prepare and present daily, weekly, and monthly reports on performance, trends, and forecasts • Use data to identify high and low performers and implement individualized action plans • Partner with the Talent Acquisition Team for recruiting, interviewing, and retaining top talent

🎯 Requirements

• Minimum 2 years’ experience managing a remote high performing Sales Development Representatives, Outbound Call Associates, or related • Experience leading/executing B2B sales, lead generation, or customer retention campaigns is highly desired • Proven track record of meeting and exceeding team sales targets • Energetic and passionate about driving results and developing people • Exceptional leadership, motivational, and interpersonal skills • Strong knowledge of CRM systems, dialers, call analytics, and marketing best practices • Excellent communication, coaching, and conflict resolution skills • Bachelor’s degree preferred • Process-oriented with a focus on efficiency, quality, and consistency • Tech-savvy and comfortable with data-driven decision-making • Ability to thrive in a fast-paced, metrics-driven environment

🏖️ Benefits

• 401(k) with Company matching • Medical, Dental, and Vision Insurance • Company paid Life Insurance • 8 paid Holidays • Paid Time Off (10 days in your first year) • Company paid TelAssurance, an unlimited telemedicine provide • Onsite gym and health coaching • 1st Year OTE: $90,000 with a base salary of $55,000