Technical Account Manager

🕒 July 28

🇺🇸 United States – Remote

💵 $158k - $250k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

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Logo of Origin

Origin

11 - 50 employees

Founded 2025

🔒 Cybersecurity

🤖 Artificial Intelligence

🏢 Enterprise

Cybersecurity • Artificial Intelligence • Enterprise

Origin is an endpoint observability and security platform for agentic AI. It gives operational intelligence about AI agents and local MCP servers across a fleet, discovering sanctioned and unsanctioned installs, attributing every action (prompts, tool calls, file changes, network calls) to the user and agent, and reconstructing end-to-end traces. Origin surfaces security risks, audit-ready logs, and AI spend analytics so CISOs, CIOs, and developers can govern AI adoption across enterprises. It runs at the endpoint layer and emphasizes continuous visibility, attribution, and cost/usage clustering.

📋 Description

• Serve as the primary technical point of contact for customer accounts, ensuring successful deployment and long-term satisfaction. • Lead product demonstrations, proof-of-value engagements, and technical workshops for customers and partners. • Translate customer requirements into scalable implementation plans, coordinating with internal teams to deliver results. • Troubleshoot and resolve technical issues, leveraging internal engineering and security teams as needed. • Develop and maintain technical documentation to support customer implementations and best practices. • Act as a customer advocate by feeding insights and enhancement requests back to product and engineering teams.

🎯 Requirements

• 3+ years of experience in technical account management, sales engineering, or a similar customer-facing technical role. • Solid background in endpoint security, endpoint management, or IT systems in enterprise environments. • Proven ability to explain complex security concepts to both technical and executive-level audiences. • Strong communication skills and customer-first mindset. • Self-starter who thrives in fast-paced, startup environments with minimal oversight.

🏖️ Benefits

• Generous healthcare • Flexible PTO • Home-office support

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