Process Management Associate, Provider Operations

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $87.2k - $100k / year

⏰ Full Time

🟡 Mid-level

⚙️ Operations

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This company has sponsored H1B visas in the past.

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Oscar Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

⚕️ Healthcare Insurance

🏥 Healthcare

💰 $355M Post-IPO Debt - Oscar Health on 2025-09

Healthcare Insurance • Healthcare

Oscar Health is a technology-driven health insurance company that provides individual, family, and small-group health plans in multiple U. S. states. Oscar combines traditional insurance underwriting with digital-first services — a consumer-facing app, 24/7 virtual urgent care, prescription delivery (including $3 meds in many plans), and dedicated Care Teams — and also operates Oscar Primary Care in some markets. The company emphasizes accessible, affordable, high-quality care and uses AI to improve member experience and care delivery. Insurance policies are underwritten by Oscar's state insurance subsidiaries and the company offers both HMO and other plan types across its markets.

📋 Description

• Conduct comprehensive analysis of existing business processes, including process mapping, data collection, and identifying areas for improvement • Collaborate with stakeholders to gather requirements and determine process improvement objectives • Develop and implement process improvement strategies, including process documentation, standard operating procedures, and workflow diagrams • Utilize process management methodologies such as Lean Six Sigma to identify bottlenecks, inefficiencies, and waste • Facilitate process improvement workshops and meetings for cross-functional teams • Lead or participate in process improvement projects • Monitor and track process performance using metrics and tools • Prepare and present reports and recommendations to management • Collaborate with Technology, Product, and Engineering teams on process automation opportunities • Stay updated on industry best practices and emerging trends in process management • Comply with applicable laws and regulations • Perform other duties as assigned

🎯 Requirements

• A bachelor's degree or 3+ years commensurate experience • 3+ years of work experience in process management, process improvement or similar • 3+ years of professional experience in provider data or provider network operations within a health insurance company • 2+ years of experience using process management methodologies, such as Lean Six Sigma, BPMN, or similar frameworks • 2+ years of experience with end to end process management and mapping

🏖️ Benefits

• Employee benefits • Unlimited vacation program • Annual performance bonuses • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Paid sick time • Paid parental leave • 401(k) plan participation • Life insurance • Disability insurance • Paid wellness time and reimbursements • Reasonable accommodations during the application process

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