Billing Specialist – Insurance Credit Balance

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🌪️ Kansas, Oklahoma, +2 more states – Remote

🌪️ Kansas – Remote 🌪️ Oklahoma – Remote 🏰 Missouri – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

📊 Billing Specialist

🚫👨‍🎓 No degree required

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OU Health

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

OU Health is a comprehensive healthcare provider offering a wide range of medical services including pediatric care, cancer care, diabetes care, emergency care, and specialized services for adults and children. Located in Oklahoma, OU Health operates multiple facilities such as the Oklahoma Children's Hospital and the Stephenson Cancer Center. Known for its advanced scientific research and quality care, the organization prides itself on being recognized for excellence in areas like pediatric cardiology and heart surgery. As part of its commitment to medical excellence, OU Health also focuses on medical education and research, helping to train the next generation of healthcare professionals.

📋 Description

• Identify and review professional billing credit balances for accuracy and resolution • Perform routine credit balance adjustments and refund requests following established policies • Research basic overpayments related to duplicate payments, posting errors, or payer processing • Document actions taken and route complex issues for escalation per guidelines • Maintain productivity and quality standards • Perform other duties as assigned

🎯 Requirements

• Candidates must reside and work full-time in AR, KS, MO, OK, or TX before their first day of employment • Level 1: High School Diploma or GED required • Level 1: At least 1 year of medical insurance credit resolution experience required • Level 1: No certification, license, or registration required • Level 2: High School Diploma or GED required • Level 2: At least 3 years of medical insurance credit resolution experience required • Level 2: CPB required to be obtained within 1 year • Experience reading and interpreting EOBs • Experience working within EMR systems; EPIC preferred • Experience in billing and collections for medical facilities • Attention to detail • Good verbal and written communication skills • Proficiency with Microsoft Office tools • Foundational knowledge of professional billing account structures and payment workflows • Ability to follow unit-defined workflows and apply policies consistently • Understanding of explanation of benefits (EOB) and insurance reimbursement methodologies

🏖️ Benefits

• Competitive wages and total rewards package • PTO • 401(k) • Medical plans • Dental plans • Comprehensive benefits and compensation package • Reasonable accommodations for qualified individuals with disabilities