Web Developer

🕒 October 13

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Frontend Engineer / Web Developer

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Logo of Outsourcey

Outsourcey

201 - 500 employees

Founded 2024

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • IT outsourcing

Outsourcey is a leading remote staffing agency specializing in connecting businesses with skilled offshore talent. They simplify the outsourcing process for companies ranging from startups to Fortune 500 firms, offering flexible staffing solutions without long-term contracts or setup fees. By leveraging a vast network of qualified professionals, Outsourcey helps clients reduce operational costs while improving efficiency and scalability, ensuring that businesses can effectively meet their project demands across various industries.

📋 Description

• Maintain day-to-day website and platform operations • Monitor functionality and troubleshoot basic technical issues • Help ensure a smooth user experience • Upload, update, organize, and maintain website content, educational resources, membership information, creator profiles, event details, and other digital assets • Assist with user and member account administration, access issues, platform navigation, and operational requests related to membership and creator services • Identify, document, and escalate technical bugs, website errors, platform performance issues, and functionality concerns • Coordinate with external vendors, software providers, and developers to communicate requirements, track technical requests, follow up on fixes, and support platform improvements • Create and maintain documentation covering administrative procedures, platform workflows, troubleshooting steps, content management, and recurring operational tasks • Manage authorized administrative activities, user permissions, account access, and platform settings in accordance with established security protocols and access controls • Assist with testing updates, verifying fixes, maintaining data accuracy, and improving platform workflows supporting creator services, educational programs, live experiences, awards, and membership operations

🎯 Requirements

• Demonstrated experience in web development, website maintenance, or digital platform administration • Ability to troubleshoot common technical issues • Familiarity with content management systems (CMS) • Experience with website administration and user account management • Basic knowledge of HTML, CSS, and JavaScript • Ability to communicate effectively with developers, vendors, and nontechnical stakeholders • Ability to track issues and coordinate timely resolutions • Understanding of user permissions, access controls, and data security best practices • Ability to maintain accurate technical and operational documentation • Strong attention to detail, communication, time management, and problem-solving skills • Ability to manage multiple platform support tasks in a digital-first, creator-focused environment • Practical experience using AI-powered tools for website administration, content management, troubleshooting, workflow automation, and operational efficiency • Ability to leverage AI technologies to streamline repetitive tasks and improve productivity

🏖️ Benefits

• Competitive salary • Opportunity to shape the HR function of a rapidly growing BPO • Work closely with a team of industry leaders who have successfully scaled BPOs in the past • Career growth and development opportunities

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