Solution Delivery Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $131.8k - $160.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of OutSystems

OutSystems

1001 - 5000 employees

Founded 2001

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

OutSystems is a software company that provides a low-code application development platform. It allows organizations to develop, deploy, and manage enterprise-grade applications with minimal coding effort. By simplifying the process of application development, OutSystems helps businesses accelerate their digital transformation and improve productivity.

📋 Description

• Partner with the Sales Team and partner ecosystems to understand customer business goals, process challenges, and functional requirements • Leverage AI to lead scoping, sizing, estimating, and proposing for OutSystems professional services engagements • Create Statements of Work and execute the sales order process • Provide management oversight of professional service engagements sold • Own the customer adoption journey from pre-sales through Time to First Value and go-live • Grow the regional services pipeline and drive consumption of the services backlog • Provide regular forecasts of services bookings and revenue • Manage a large portfolio of customers and projects across use cases, industries, and sizes • Act as a key player in add-on services and renewals • Advocate company culture in interactions with teams, the company, and customers • Identify and develop delivery partners and create joint value proposals • Lead business and technical discovery sessions, scoping, and delivery-cost estimates for Statements of Work • Exceed Services Sales quotas

🎯 Requirements

• 5 years + of experience in a customer facing role related to software implementations, including positioning services and solutions into various verticals • AI knowledge and application experience • 3yrs + experience understanding and communicating complex business and technical subjects to Management and Technical audiences • 3yrs + experience in a Professional Services role with a strong track record of consistently delivering projects • 2yrs + success growing service bookings and accurately forecasting services revenue • Bachelor’s Degree (or equivalent work experience) • Preferred: Entrepreneurial mindset • Preferred: Action-oriented with a result-driven attitude to drive successful engagements • Preferred: Ability to work across geographies and cultures • Preferred: Intellectual curiosity • Preferred: Sense of humor • Preferred: PMP, PCI-ACP and SCM

🏖️ Benefits

• Professional Development Fund • Internal Mobility Program • Mentoring and access to approachable industry experts • Inclusive culture • Equal opportunity employment

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