Accounts Receivable Manager

🔥 14 hours ago

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

👻 Ghost score 11%

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Logo of Ovation Healthcare

Ovation Healthcare

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Oversee the hospital’s entire accounts receivable operations or a portion of A/R for cash acceleration or A/R wind-down projects • Optimize revenue cycle performance and maximize cash while maintaining compliance with healthcare regulations and payer requirements • Lead a team of A/R specialists • Manage day-to-day activities of staff supervised on site or remotely for a client hospital • Set goals, allocate resources, monitor and trend A/R, and maintain staff accountability • Provide hands-on staff training and conduct weekly team meetings • Monitor outstanding patient accounts and resolve billing errors and claim denials • Maintain and track SOPs and process improvement activities • Review patient accounts for accurate billing codes, demographics, and insurance information • Implement strategies to improve collection rates and reduce outstanding accounts receivable • Follow up on payer trends and communicate issues and payer-specific guidelines to Management • Generate team performance reports and use metrics to identify issues and improve efficiency and revenue cycle management • Mentor and monitor team performance against collection, denial-reduction, and productivity goals • Identify improvement areas and implement action plans for payer and denial challenges • Safeguard confidential patient account information when responding to inquiries • Oversee billing and collections for Medicare, Medicaid, Workers’ Compensation, BCBS, HMOs/PPOs, commercial insurance, and self-pay • Interpret and follow insurance contracts regarding rates, discounts, and filing instructions • Apply federal and state credit collection regulations and guidelines • Handle HR issues including new-hire orientation, staffing coverage, time-off approvals, timecards, counseling/discipline, and evaluations • Coordinate agendas and present findings on conference calls • Prepare and submit required company and client reports

🎯 Requirements

• Minimum five (5) years of general hospital business office billing and collections experience • At least 2 years of Manager level experience • Proficient understanding of medical office or medical terminology training • High level of professionalism displayed by appearance and conduct • Understanding of critical access hospital business office operations • Strong analytical skills to identify and resolve complex billing issues • High school diploma or equivalent • CPSI experience preferred • Ability to read and write to perform calculations and prepare reports with supporting documentation • Understanding of the entire revenue cycle • Understanding of relevant RCM KPIs, AR concepts, hospital, clinic, and Business Office Operations • Proficiency in billing software, electronic health records systems, and data analysis tools • Expert-level billing and/or collections experience with Medicare, Medicaid, commercial insurance, and/or self-pay • Ability to motivate the team, delegate tasks effectively, and promote collaboration • Excellent verbal and written communication skills • Ability to communicate verbally and in writing • Ability to sit for long periods of time • Ability to move moderately heavy objects • Manual dexterity to enter and retrieve computer data

🏖️ Benefits

• Less than 10% travel to client site(s) required

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