Manager, Client Success – GPO Implementation

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ovation Healthcare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 45 years

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Ovation Healthcare is a leading provider of shared services for independent hospitals and health systems. With over 45 years of experience, the company enhances hospital and system performance through services like leadership advisory, supply chain management, revenue cycle management, technology services, and clinical care management. Ovation Healthcare is dedicated to supporting the financial and clinical needs of hospitals while preserving their focus on patient care and community wellness. Their educational programs and consulting services aim to strengthen hospital operations, making healthcare delivery more efficient and effective.

📋 Description

• Serve as the primary trusted advisor and point of contact for clients throughout implementation and onboarding • Build relationships with executive, operational, supply chain, pharmacy, finance, and clinical stakeholders • Lead client meetings, executive reviews, and regular project status updates • Guide clients through organizational change and adoption of new GPO processes, contracts, and reporting tools • Lead end-to-end implementation of GPO services for new and transitioning healthcare organizations • Develop and manage project plans, timelines, milestones, and risk mitigation strategies • Coordinate cross-functional teams including Supply Chain, Pharmacy, Finance, IT, Vendors, and Distributors • Drive accountability among internal and external stakeholders to achieve project goals and deadlines • Identify implementation barriers, manage issue resolution, and escalate risks as appropriate • Facilitate transition of clients to ongoing account management teams following implementation • Analyze purchasing, utilization, and contract data to identify savings opportunities and optimization strategies • Validate savings projections through benchmarking, market analysis, and financial modeling • Review item master, formulary, and spend data to support contract alignment and conversion efforts • Monitor contract utilization, compliance, and realized savings against implementation objectives • Translate complex data into actionable insights and executive-level recommendations • Develop and present reports communicating financial impact, savings achievements, and performance trends • Support contract tier optimization and strategic sourcing initiatives through quantitative analysis

🎯 Requirements

• Bachelor’s degree in Healthcare Administration, Supply Chain, Business, or related field • 2+ years of experience in healthcare supply chain, GPO, or implementation/project management • Strong knowledge of hospital purchasing, contracting, and supply chain operations • Excellent communication, relationship-building, and change management skills • Financial analysis experience a plus • Exceptional relationship-building skills with the ability to quickly establish trust and credibility across all levels of an organization • Strong project management skills with demonstrated success leading multiple complex initiatives simultaneously • Highly analytical with the ability to interpret large data sets, identify trends, and translate findings into meaningful business recommendations • Ability to balance strategic, client-facing responsibilities with detailed operational and financial analysis • Strong presentation and communication skills, including the ability to explain technical or analytical concepts to non-technical audiences • Proven ability to influence stakeholders and drive change without direct authority • Results-oriented mindset focused on both identifying savings opportunities and ensuring savings realization • Comfortable navigating ambiguity and solving problems in fast-paced healthcare environments

🏖️ Benefits

• Opportunity to collaborate with highly skilled subject matter specialists and operations executives • Collegial atmosphere of professionalism and teamwork