Partnership Success Manager

🕒 September 16

🏄 California – Remote

🏄 California – Remote

💵 $110k - $180k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 7%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finix

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Finix is a payment processor that makes it easy for software platforms, marketplaces, and individual businesses of all sizes to accept payments and send money while maximizing revenue and reducing costs. Trusted by startups and publicly traded companies alike, Finix helps build and scale payment infrastructure. Headquartered in San Francisco, it specializes in payment systems, payment facilitation, risk and underwriting, payment infrastructure, APIs, fraud solutions, and merchant management.

📋 Description

• Own the post-close partner relationship, serving as the primary point of contact for partners once agreements are signed • Drive SAO generation by actively working with partners to identify, qualify, and route new merchant leads into Finix's sales pipeline • Onboard and enable new partners, including training, resource sharing, and getting partners to first opportunity as quickly as possible • Manage day-to-day partner operations and administrative tasks, including tracking referrals, maintaining partner records, and ensuring data accuracy across systems • Monitor partner health and performance, proactively identifying at-risk or underperforming partners and building plans to re-engage them • Collaborate cross-functionally with Sales to ensure partner-sourced leads are followed up on and progressing through pipeline • Support partners with ongoing enablement, including marketing collateral, co-selling support, and answers to product or process questions • Track and report on partner performance metrics, including SAO volume, pipeline contribution, and sourced revenue by partner • Build and refine repeatable processes for partner onboarding, enablement, and ongoing success as the program scales

🎯 Requirements

• 3+ years of experience in partner management, customer success, account management, or a related relationship-management role, ideally at a high-growth SaaS or payments company • Track record of managing a portfolio of relationships and driving measurable outcomes (pipeline, revenue, retention, or engagement) • Strong organizational skills and attention to detail, with the ability to juggle many partners and tasks simultaneously • Excellent communication and relationship-building skills across both internal teams and external partners • Comfort with operational and administrative work, including CRM hygiene, reporting, and process management • A proactive, solutions-oriented mindset and the ability to operate in a fast-changing, zero-to-one environment • Experience with CRM and partner tools (Salesforce, HubSpot, PRM platforms, etc.) • Previous experience in payments or FinTech a plus

🏖️ Benefits

• Equity • Benefits

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