Head of Global Enablement

🕒 September 19

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $270k - $350k / year

⏰ Full Time

🔴 Lead

👻 Ghost score 2%

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Owner.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🍽️ Food & Beverage

📣 Marketing

💼 Consulting

Food & Beverage • Marketing • Consulting

Owner. com is an all-in-one platform designed to manage a restaurant's digital presence. It empowers restaurant owners by providing them tools for websites, online ordering, marketing, recruiting, and more, enabling them to regain control over their customer relationships and combat high fees imposed by larger corporations. The team is passionate about innovation and customer support.

📋 Description

• Own enablement across the full customer journey, including onboarding and ramp, ongoing skill development, and adaptation to new products and workflows • Design and roll out sales methodology training covering discovery, pain quantification, and selling across multiple product lines • Build scalable, AI-enabled systems for training and content delivery • Partner with technical teams to define product and positioning information needed for consistent training • Train frontline sales and Customer Success managers on coaching and management practices • Build systems that help managers reinforce methodology across teams • Tie enablement work to metrics such as time to first call, ramp velocity, and call quality • Identify top-performer practices and build repeatable systems • Determine enablement structure across inbound, outbound, launch, and success motions • Build and develop the enablement team over time • Partner cross-functionally with Sales, Customer Success, Customer Support, Product, and People • Report to the Chief Revenue Officer • Travel to the sales office in Toronto

🎯 Requirements

• Track record of building an enablement function or methodology from the ground up, ideally at a company that scaled from early-stage through high growth • Experience owning enablement across the full customer lifecycle, including sales, onboarding, ongoing skill development, and success/retention/expansion • Direct experience selling or enabling in an SMB or high-velocity sales motion • Understanding of how SMB or high-velocity sales differs from enterprise, procurement-driven selling • A framework or methodology built or trained at a previous company, with evidence of measurable improvements in seller performance • Comfort using AI tools to build scalable enablement systems • Pragmatic, business-first approach to enablement • Experience training and coaching frontline managers on management fundamentals • Builder's mindset and willingness to be hands-on • Must be based in the United States or Canada

🏖️ Benefits

• Generous pre-IPO equity package • Comprehensive health coverage • Remote-first workplace • Unlimited PTO • Extra fun perks

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