Senior Forward Deployed Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PackageX

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏥 Healthcare

🏨 Hospitality

Consulting • Healthcare • Hospitality

PackageX is a company focused on revolutionizing logistics through automation and digitization. It offers solutions for automating package and inventory receiving processes in warehouses, stores, and commercial buildings. PackageX's platform utilizes advanced scanning technology and integrates with various systems via APIs, enabling enhanced efficiency, accuracy, and visibility. Their offerings include label scanning and bill of lading APIs to streamline package management and fulfillments, aiming to empower logistics teams across sectors, including warehousing, higher education, and hospitality, with AI-driven workflows and connected data sources. The company's mission is to modernize logistics operations, providing real-time updates and reducing manual effort in package handling processes.

📋 Description

• Work directly with prospects, customers, technology partners, platform, AI, and GTM teams • Understand complex physical operations and design and build high-value workflows • Establish ROI and move enterprise opportunities from discovery through commercial close and go-live • Own customer relationships and enterprise opportunities while remaining hands-on in workflow design and configuration • Conduct customer operational and workflow discovery • Design current-state and future-state workflows • Configure PackageX workflows and build hands-on solutions • Set up, test, and technically validate pilots • Articulate technical and business value • Identify and manage technology partner relationships • Develop and progress target accounts from prospecting and discovery through solutioning and close • Build relationships across operational, technical, and executive customer stakeholders • Qualify, progress, and own enterprise opportunities through customer decision and commercial close • Travel to customer sites for workflow mapping, operational walkthroughs, pilot support, readouts, and go-live activities • Partner with GTM AI and leadership on account strategy, stakeholder mapping, follow-up, opportunity progression, and commercial process • Configure workflows, rules, forms, logic, automations, and solution components • Test workflows and troubleshoot configuration, workflow, data, integration, and operational issues • Document workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions • Build repeatable workflow playbooks by industry and use case • Remain involved after close in workflow configuration, technical solution integrity, significant solution changes, and technically complex expansions • Independently run operational and commercial discovery within the first 90 days • Build and demonstrate working PackageX solutions, run successful pilots and executive readouts, and identify reusable workflows and platform patterns

🎯 Requirements

• 5–8 years in forward-deployed engineering, solutions engineering, technical sales, solutions architecture, or technology consulting • Experience working directly with enterprise customers • Experience configuring or implementing enterprise software platforms from sales discovery to solution design and go-live • Experience owning substantive customer relationships • Ability to connect technical solutions to operational outcomes and business value • Strong commercial aptitude and interest in qualification, executive engagement, opportunity progression, and closing • Strong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies • Comfortable with APIs, integrations, configuration logic, and technical documentation • Strong communication skills with business and technical stakeholders • Comfortable creating structure in fast-moving, ambiguous environments • Strong curiosity about logistics, supply chain, and physical operations • Customer-facing, hands-on builder mentality • Strong workflow and systems thinking • Strong customer presence and relationship-building ability • High ownership from problem discovery through customer decision • Ability to simplify, configure, and test complex workflows • Comfortable being in the field with customers and in ambiguous environments • Strong documentation discipline and thoughtful, clarifying questions • Low ego, high ownership, proactive, and detail-oriented • Strong bias toward winning a deal and getting customers live

🏖️ Benefits

• Performance-based bonus tied to qualified opportunity progression, workflow quality, successful pilots, customer value creation, and ARR/commercial outcomes • Meaningful equity grant aligned with the company’s stage and the scope of the role • Competitive medical, dental, and vision insurance • 401(k) plan • Paid time off and company holidays • Remote or hybrid work flexibility, depending on location and business needs