Principal Solutions Consultant

🕒 August 25

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PagerDuty

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $90M Series D on 2018-09

Consulting • Logistics • Marketing

PagerDuty is the central nervous system for a company’s digital operations, helping organizations deliver a perfect digital experience to their customers. With a focus on real-time issue identification and response, PagerDuty enables over 18,000 businesses, from digital disruptors to Fortune 500 companies, to improve their digital operations. The company emphasizes creativity and a commitment to benefiting customers and employees alike, driving a movement toward reinventing how organizations operate in a connected world.

📋 Description

• Act as a peer and advisor to customer CTOs and CIOs on complex digital transformations and operationalizing the PagerDuty Operations Cloud • Represent PagerDuty as a thought leader at industry events and through digital content, white papers, and local media • Partner with Global Product and Engineering leadership in San Francisco to represent US market requirements in the product roadmap • Provide architectural oversight and executive presence for complex, high-stakes enterprise opportunities across the US • Foster a local DevOps and SRE leadership community around operational excellence, incident response, and ethical AI in operations • Monitor competitive landscape, market shifts, and technical trends • Evangelize the PagerDuty Operations Cloud, mentor technical sales teams, and advise C-suite stakeholders on AIOps, SRE maturity, digital transformation, and cloud migration

🎯 Requirements

• 15+ years of experience in technical leadership, solutions architecture, or product management within the SaaS, DevOps, or Cloud infrastructure space • Proven track record of engaging with and influencing C-level executives at Fortune 500 or equivalent global enterprises • Proven ability to support and influence sales cycles with a solid grasp of sales processes and customer buying journeys • Deep domain expertise in at least three of: Incident Management, SRE (Site Reliability Engineering), AIOps, Cloud Native Architectures, ITSM/ITIL, or Cybersecurity Incident Response • Exceptional public speaking and written communication skills • Ability to travel across the US and occasionally overseas • Strong technical foundation and understanding of modern developer challenges • Preferred: Active involvement in the tech community • Preferred: Experience with US financial services or government regulatory landscapes, such as FedRAMP

🏖️ Benefits

• Competitive salary • Comprehensive benefits package • Flexible work arrangements • Company equity • ESPP (Employee Stock Purchase Program) • Retirement or pension plan • Generous paid vacation time • Paid holidays and sick leave • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent • Paid volunteer time off: 20 hours per year • Company-wide hack weeks • Mental wellness programs