Account Manager, Enterprise

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🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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PandaDoc

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2011

☁️ SaaS

🤝 B2B

⚡ Productivity

💰 Series C on 2021-09

SaaS • B2B • Productivity

PandaDoc is a comprehensive document management solution that helps businesses streamline their document workflows. It offers a range of features including custom agreement generation, eSignatures, CPQ (configure, price, quote) capabilities, and real-time collaboration tools. PandaDoc is designed for ease of use, enabling teams to automate document creation and management processes, thus improving efficiency and reducing errors. The platform integrates with popular CRM systems, payment gateways, and other tools to facilitate seamless business operations. Focused on security and compliance, PandaDoc supports legal and secure electronic transactions, making it ideal for businesses looking to optimize their agreement management processes.

📋 Description

• Drive significant revenue growth within the assigned Enterprise portfolio by exceeding monthly Net Dollar Retention targets and identifying expansion opportunities • Partner with Customer Success to drive customer adoption, address needs, and identify organizational growth opportunities • Minimize churn and maximize retention by delivering value, building relationships, and acting as a trusted advisor • Conduct regular account health reviews and communicate customer value and partnership growth strategies • Understand clients’ businesses, challenges, and goals to uncover opportunities for PandaDoc’s solution • Collaborate with Customer Success, Legal, Accounting, Product, and other cross-functional teams • Provide accurate weekly revenue forecasts to leadership • Maintain CRM hygiene by updating opportunities and account information • Demonstrate PandaDoc’s product value and benefits to Enterprise customers • Communicate customer feedback, feature requests, and product insights to the Product team • Participate in ongoing enablement and company-provided training

🎯 Requirements

• Highly competitive and driven to achieve individual and team goals in a fast-paced environment • Analytical and data-driven, with the ability to identify opportunities and strategically prospect within assigned accounts • Adaptability and a growth mindset • Self-motivated, directed, adaptable, gritty, driven, and resourceful • Passion for continuous learning, product understanding, and exceptional customer experiences • Experience conducting effective in-person and virtual client meetings • Excellent written and verbal communication skills • Ability to work independently and collaborate with diverse teams across different office locations • Strong organizational skills and ability to manage multiple priorities • 8+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within SaaS • Experience owning and managing the full renewal cycle • Strong computer skills; previous Gong, Slack, Salesforce, SalesLoft, and/or PandaDoc experience • Ability to accurately forecast revenue and contribute to reliable business projections • Track record of exceeding sales targets and achieving measurable results • Familiarity with the Enterprise market and its challenges and opportunities

🏖️ Benefits

• An honest, open culture that emphasizes feedback and promotes professional and personal development • An opportunity to work with a global team, distributed worldwide • 6 self care days per year • Opportunity to participate in SPIF (sales contests) monthly • Incredible promotion opportunities • Work-life balance • Virtual team-bonding events