Patient AR Follow-Up Representative

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Florida, +12 more states – Remote

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💵 $20 - $23 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Panorama

Panorama

201 - 500 employees

Founded 2009

🏥 Healthcare

✈️ Travel

💼 Consulting

Healthcare • Travel • Consulting

Panorama is a global collective of leadership experts that focuses on fostering diversity, creativity, and shared expertise for the benefit of its clients. The firm specializes in executive search and leadership advisory services across various industries, including health and life sciences, higher education, industrial and energy sectors, private equity, professional services, and the public sector. With a partner-owned, boutique approach, Panorama collaborates with organizations to identify and cultivate resilient leadership that addresses both local and global challenges.

📋 Description

• Contact patients via phone, email, or mail to discuss outstanding balances and arrange payment plans • Provide explanations of charges, insurance payments, and patient financial responsibilities • Verify patient account details, insurance information, and demographics • Address inquiries regarding billing statements, insurance claims, and payment discrepancies • Research and resolve billing discrepancies with internal teams • Collect payments and post transactions accurately to patient accounts • Offer and set up payment plans according to organizational policies • Monitor and follow up on missed payment arrangements • Document patient interactions, payment arrangements, and account updates • Generate accounts receivable metrics reports, including collections and outstanding balances • Identify trends in patient account issues and recommend process improvements

🎯 Requirements

• High school diploma or GED required • Associate’s degree in Healthcare Administration, Business, or related field preferred • Minimum of 1-2 years of experience in accounts receivable, billing, or healthcare administration • Ability to handle patient billing inquiries with professionalism and clarity • Strong verbal and written communication skills • Ability to identify and resolve billing discrepancies efficiently • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment • Experience with EHR systems and billing software • Knowledge of insurance billing and payment processes • Familiarity with HIPAA regulations and patient privacy standards • Certification in medical billing or coding (e.g., CPC, CCA) is a plus • Candidates must reside in one of the following states: Colorado, Florida, Kansas, Massachusetts, Michigan, Missouri, New Mexico, Oregon, Pennsylvania, South Carolina, Virginia, Wyoming, Texas, or North Carolina

🏖️ Benefits

• PTO Accruals Start at 3 Weeks • Comprehensive Medical and Dental Insurance • Company-Paid Optical Allowance • Company-Paid Routine Eye Care • Short-Term and Long-Term Disability Insurances • Educational Allowance • Paid Holiday Program • 401K with Company Match

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