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Medical Revenue Cycle – Collections Specialist

🔥 13 minutes ago

🐊 Florida, Illinois, +2 more states – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Collections

Where this job comes from

Posted on Paradigm's careers page, not through a job board

First seen by Remote Rocketship 13 minutes ago

Logo of Paradigm

Paradigm

1001 - 5000 employees

Founded 1991

☁️ SaaS

💰 Private equity on 2025-08

SaaS

Paradigm is a company whose publicly accessible web application returned only the message: "Loading application... Your web browser must have JavaScript enabled in order for this application to display correctly. " No additional information about its products, services, or market focus was available from the provided content. Based on the presence of a web application but lacking further details, no definitive product, sector, or clientele can be determined from the supplied input.

📋 Description

• Generate aged accounts receivable reports for assigned accounts and review them with management • Prepare client-specific reports • Review open accounts and issues before contacting clients • Develop positive client relationships and review open A/R weekly to reduce DSO • Create and maintain collection documentation for each client • Conduct business-to-business calls and correspondence in a fast-paced, goal-oriented environment • Provide customer service regarding collection issues • Review and resolve client discrepancies and short payments • Make customer calls, send emails, report on open A/R, and recommend account adjustments • Reduce delinquency for assigned accounts • Work with departmental management and internal departments to resolve aged accounts • Provide weekly and monthly reports to the direct supervisor • Interface with internal and external customers • Assist leadership with departmental policies and trending reports • Safeguard PHI, passwords, and company information; report security incidents according to policy • Use AI tools to support day-to-day tasks, improve efficiency, and enhance output quality • Develop understanding of Paradigm’s organization, products, operations, and customers to deliver quality service

🎯 Requirements

• Bachelor’s degree, or equivalent experience • Excellent organizational skills and attention to detail • Excellent problem-solving skills • Knowledge of Paradigm systems and processes, customers, and industry • Proven ability to partner and collaborate • Excellent time management and prioritization • Self-motivated and able to work with little supervision • Exceptional computer skills, including Microsoft Office and web-based applications • Clear, concise and professional verbal and written communication • Ability to communicate with all members of the company and external customers, using diplomacy and tact • Ability to operate a personal computer for extended periods • Maintain reliable and predictable attendance during scheduled work hours • Maintain confidentiality and integrity of PHI in line with HIPAA and internal Privacy and Information Security policies • Comply with Paradigm Information Security requirements and policies • Utilize AI tools in alignment with established processes and guidelines

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