Remote Jobs at Parlance

Parlance

51 - 200 employees

Founded 1996

🏥 Healthcare

🤖 Artificial Intelligence

☁️ SaaS

Healthcare • Artificial Intelligence • SaaS

Parlance is a voice-AI platform that automates and manages inbound phone interactions for health systems, higher education, and other enterprises. It combines best-in-class speech recognition, IVA/IVR, omni-channel reach, and EHR integration to answer calls, route patients, and reduce call-handling costs while improving patient access and equity in the revenue cycle. Parlance offers solutions such as switchboard, contact center, clinic-facing speech attendants, and call routing, and is used by large health systems (e. g. , HCA, Providence, UW Medicine) to improve patient experience and operational efficiency.