Payment Sales Manager

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PatientNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

PatientNow is a comprehensive software solution designed specifically for the aesthetics and wellness industry, including med spas, plastic surgery, dermatology, and weight loss practices. It offers an all-in-one platform that integrates electronic medical records (EMR), practice management, patient engagement tools, payments, and digital marketing services to streamline operations and enhance patient care. By utilizing AI and automated marketing strategies, PatientNow helps practices attract and retain patients while boosting efficiency and revenue. The platform also features tools for before and after photography, flexible financing options, and seamless integration with medical practice systems, making it a vital tool for modernizing and managing aesthetic practices effectively.

📋 Description

• Lead the Payments Sales team responsible for driving payments adoption, customer activation, and GMV growth • Own team performance and quota against monthly, quarterly, and annual sales, activation, and processing volume targets • Partner with SaaS/EMR Sales and CS leadership and account executives to co-sell payments into new customer opportunities • Drive re-engagement efforts across the existing customer base to reinforce the value of payments and increase adoption • Build and manage a disciplined sales motion, including account prioritization, outreach cadence, pipeline management, follow-up, and CRM hygiene • Coach team members on consultative selling, discovery, objection handling, value proposition delivery, and closing strategies • Ensure the team articulates the value of integrated payments across customer workflows, operational efficiency, patient payment experience, collections, reconciliation, reporting, and revenue performance • Use customer, pipeline, activation, and processing data to identify opportunities and prioritize sales activity • Partner with SaaS sales, customer success, implementation, payments operations, marketing, product, and finance to support payments adoption and activation • Serve as a payments sales subject matter expert for internal sales partners • Support strategic customer conversations, executive-level discussions, and high-value opportunities as needed • Monitor team activity, pipeline progression, conversion rates, activation progress, GMV trends, and performance gaps • Provide regular reporting and insights to leadership on performance, customer trends, sales blockers, and opportunities • Stay current on integrated and embedded payments trends, Fintech, BaaS offerings, vertical SaaS sales practices, competitive offerings, and customer adoption drivers

🎯 Requirements

• 5–7+ years of experience in payments sales, SaaS sales, fintech, healthcare technology, or related revenue-focused roles • Experience selling integrated payments within a vertical SaaS environment required • 3+ years of experience managing sales, overlay sales, activation, account growth, or revenue-focused teams • Proven track record of achieving sales, activation, revenue, or processing volume targets • Experience partnering with core SaaS sales teams through co-selling, account strategy, enablement, and customer re-engagement • Strong understanding of positioning payments as part of a broader software platform value proposition • Experience using customer data, CRM reporting, pipeline analysis, and segmentation to drive sales execution • Demonstrated ability to use AI tools to improve go-to-market efficiency, including customer segmentation, outreach prioritization, sales messaging, pipeline management, and performance analysis • Strong coaching, communication, analytical, and cross-functional collaboration skills • Payments industry experience required • Integrated payments experience strongly preferred • Bachelor’s degree in Business or related field preferred

🏖️ Benefits

• Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market • Collaborate with a talented, curious team that values experimentation, learning, and customer empathy • Empowered to lead with autonomy while supported by strong leadership and product discipline • Help modernize aesthetics software through innovative, AI-native technology