Account Manager

🔥 16 minutes ago

🇺🇸 United States – Remote

💵 $45.2k - $64.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Paylocity

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1997

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $10M Venture Round - Paylocity on 2008-05

HR Tech • SaaS • B2B

Paylocity is a provider of cloud-based payroll and human capital management software for businesses of all sizes. Its platform includes payroll, HR, time & labor, benefits administration, talent management (recruiting, onboarding, performance, learning), employee experience tools and AI-driven features, and it serves small businesses through enterprises as well as partners such as accountants, brokers, and tech partners.

📋 Description

• Communicate with clients to understand their needs and explain product value • Build relationships with clients based on trust and respect • Collaborate with internal departments to fulfill client needs • Collect and analyze data to learn about client behavior • Maintain accurate client account notes • Maintain updated knowledge of company products and services • Resolve escalations and improve processes to prevent additional issues • Act as a client advocate focused on improving the overall experience • Answer client questions about using company software to process payroll and establish process flow • Set up user accounts and provide beginner-level training on company software • Set up and train clients on special features and introduce new features • Communicate with vendors to resolve problems, understand correct processes, and analyze escalations • Set up and manage client/vendor conference calls • Intervene in urgent situations involving security breaches or timely payroll funding assistance • Provide service quotes and follow the invoicing process • Answer routine invoicing questions

🎯 Requirements

• Previous payroll industry experience • Payroll processing or HRIS systems experience ideal • Exceptional verbal and written communication skills • Ability to collect, track, and analyze large amounts of data • Adaptability and strong problem-solving skills • Excellent active listening skills • Ability to build rapport and collaborate with others within the company and externally • Understanding of consumer behaviors and industry trends • Accurate product knowledge preferred • Must be available five days per week during designated work hours • Ability to sit for extended periods, typically 7–8 hours a day • Ability to operate computer and phone systems, type, and use multiple software programs simultaneously

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) match • Perks supporting employees, their families, and finances • Career development • Quarterly bonus • Restricted stock unit grant based on individual performance • Full range of benefits

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume