VP, UPS Operations

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Pearce Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Pearce Services is a national provider of mission-critical infrastructure engineering, operations, and maintenance solutions. The company designs, commissions, constructs, and maintains telecom networks (wireless, wireline, and fiber), renewable energy assets (commercial and utility-scale solar, wind, energy storage), EV charging networks, and data center/critical facility systems. Backed by CBRE and a large nationwide field workforce, Pearce delivers preventive and predictive maintenance, remote monitoring, rapid-response repairs, HVAC and electrical services, and turnkey uninterrupted power solutions to keep assets online and optimized.

📋 Description

• Own and deliver against P&L targets, including revenue growth, margin performance, and cost management • Lead all aspects of field service operations, including technicians, dispatch, and service partner networks • Assume enterprise-wide responsibility for workforce planning, operational performance, financial results, and customer satisfaction across the entire UPS business • Drive operational performance across key metrics such as utilization, route efficiency, first-time fix rates, and SLA attainment • Provide direct leadership and oversight for all UPS operations across all geographic regions, markets, and customer accounts nationwide • Partner with Sales and Business Development to support national accounts, MSAs, and market expansion • Establish and execute national operating strategies that drive profitable growth, service excellence, and operational consistency across all regions • Build and scale a service partner ecosystem to support growth across regions • Serve as executive escalation point for customer, quality, and service delivery issues • Accountable for the performance of all regional operations previously supported through separate regional leadership structures • Develop leaders and build a high-performing, safety-first culture across a distributed workforce

🎯 Requirements

• 10+ years of experience in field service operations, UPS, power systems, battery storage or related industries • Direct experience with UPS infrastructure and OEM ecosystems • Experience owning enterprise-level operational and financial performance across a national organization, including full accountability for revenue, profitability, staffing, and customer outcomes • Demonstrated success leading multi-site or nationwide service operations with responsibility for multiple regions, business units, or large-scale distributed workforces for scalable growth • Deep understanding of power electronics and distribution, UPS systems, generators and/or critical electrical systems • Deep understanding and experience managing leaders of leaders and driving performance across geographically dispersed teams including field technicians and third-party service partners • Experience improving operational performance metrics such as utilization, SLAs, and service efficiency • Executive presence with the ability to influence customers, partners, and senior leadership • Strong financial acumen, analytical skills, and data-driven decision-making capability • Experience working in a matrixed, high-growth environment • Experience scaling operations during periods of rapid growth or transformation

🏖️ Benefits

• Comprehensive health benefits including medical, dental and vision insurance • Company-matching 401(k) Retirement • Life Insurance • Tuition reimbursement • Professional development training • Paid vacation • Paid holidays • Company vehicle, phone, laptop, or tablet as required for the role