Manager, Service Delivery Management

Job not on LinkedIn

🔥 6 minutes ago

🏖️ New Jersey – Remote

infoinfo

💵 $130k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

Where this job comes from

Posted on Pearson VUE's careers page, not through a job board

First seen by Remote Rocketship 6 minutes ago

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Logo of Pearson VUE

Pearson VUE

1001 - 5000 employees

Founded 1994

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Pearson VUE is a global leader in computer-based testing, providing a wide range of credentialing and certification exams for various industries. They support test-takers and test owners by offering resources, scheduling options, and accommodations to ensure equitable access to testing. Their mission is to empower candidates and enrich communities through the delivery of high-stakes exams that validate professional skills and knowledge, contributing to career advancement and industry standards.

📋 Description

• Lead operational execution across multiple schools and leadership teams • Directly manage and coach multiple school leaders across a portfolio of schools • Support and influence leadership teams and school staff through operational systems and execution discipline • Establish consistent operational expectations across schools • Hold school leaders accountable for academic action plans, compliance and charter/SOA requirements, school-year milestones, and operational deliverables • Monitor operational health, engagement trends, and compliance indicators to identify risks and interventions • Provide structured, data-informed coaching to improve execution at scale • Ensure schools are operationally prepared to support enrollment growth • Validate leadership capacity, staffing structures, onboarding processes, scheduling, and systems readiness • Identify operational constraints and risks to charter stability and renewal readiness • Ensure consistent execution of school-year cycle activities, including calendar and handbook alignment, policy and process reviews, and summer school planning • Conduct performance evaluations and manage development plans for school leaders • Lead hiring and onboarding of school leaders • Drive succession planning and leadership development • Support relationships with boards, authorizers, districts, and other key partners • Prepare for board, authorizer, and key partner meetings through agenda development, data review, performance narratives, and follow-up actions • Support operational change, enterprise system adoption, and continuous improvement across multiple schools

🎯 Requirements

• 3-5 years proven leadership experience as a Principal or equivalent level required • Advanced degree in Education or Management is required • Virtual school leadership required • Flexible • Innovative • Comfortable with technology • Strong communications skills • Data-driven and results-focused • Ability to travel frequently

🏖️ Benefits

• Eligible for Pearson’s annual incentive program • Equal Opportunity Employer • E-Verify employer • Reasonable accommodations available for individuals with disabilities

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