Sales Scheduling Representative

Job not on LinkedIn

🔥 13 hours ago

🌾 Iowa – Remote

🌾 Iowa – Remote

💵 $13 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pella Windows & Doors of North Carolina and Southwest Virginia

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1953

🏭 Manufacturing

📦 Logistics

🛒 Retail

Manufacturing • Logistics • Retail

Pella Windows & Doors of North Carolina and Southwest Virginia is a company specializing in high-quality window and door solutions for homeowners and construction projects. They offer a wide range of products including replacement windows, patio doors, front entry doors, and various window styles such as bay, casement, and sliding windows. Pella has been recognized for its innovation in design and quality since 1925, providing customized and energy-efficient windows and doors for both residential and professional contractors. They also offer free in-home consultations to help customers choose the best products for their needs.

📋 Description

• Handle inbound contacts in a courteous, timely, and professional manner in a call-center environment • Set in-home consultation appointments • Utilize systems and technology to accurately document and process customer claims in appropriate systems • Follow required scripts, policies, and procedures • Ensure first-call resolution through problem solving and effective call handling • Escalate customer issues appropriately to the managerial team • Comply with requirements surrounding confidential and personal information • Stay current on program knowledge, systems, and processes through meetings and continuing education training • Adhere to attendance and work schedule requirements

🎯 Requirements

• High school diploma or general education degree • Six months related experience is desirable • Excellent verbal and written English language skills • Excellent customer service skills • Ability to read, interpret, understand, and explain sales processes, product specifications, or warranty manuals • Ability to explain information, gather information, and respond appropriately to customers, coworkers, and managers • Excellent phone and email etiquette • Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume • Ability to apply basic algebra and geometry • Ability to define problems, collect data, establish facts, and draw valid conclusions • Average proficiency with Microsoft Office software applications • Ability to navigate web-based applications • Moderate typing skills • Ability to multitask on computers while typing and comprehending information simultaneously • Ability to occasionally lift and/or move up to 25 pounds • None required for certificates, licenses, or registrations

🏖️ Benefits

• No vacation or benefits (part-time position)