Staff Product Manager, Retail Experiences

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $165k - $195k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Penn Interactive

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎲 Gambling

🎮 Gaming

🛍️ eCommerce

Gambling • Gaming • eCommerce

Penn Interactive is an interactive gaming company headquartered in Philadelphia, with additional offices in Greenfield, MA, and Cherry Hill, NJ. As the digital arm of PENN Entertainment, it manages various digital products, including the Barstool Sportsbook. The company is focused on fast-paced growth in the sports betting and online casino space, leveraging partnerships with Barstool Sports and theScore to offer a unique sports betting experience through mobile apps and retail locations.

📋 Description

• Define and drive the product vision, strategy, and multi-year roadmap for Retail Experiences from discovery through launch and iteration • Champion guests by mapping the full on-property journey and prioritizing product opportunities • Build digital features connecting to the physical environment, including location-aware experiences, property services, personalized offers, and loyalty recognition • Partner with Growth, Core, and Hospitality product teams to create a user-centric experience • Work with Retail Operations and property teams to understand frontline realities, pilot capabilities, and scale rollouts • Partner with Engineering on integrations with property systems, hardware, and third-party services • Own the mobile release process with delivery teams • Develop go-to-market and adoption plans, including content, communications, and in-property activation • Use research, behavioral data, competitive analysis, and experimentation to measure impact and improve the experience • Balance guest experience goals with regulatory, compliance, and responsible gaming requirements • Turn stakeholder needs into focused strategy and roadmaps • Influence and align senior stakeholders across Product, Engineering, Design, Data, Marketing, Operations, Compliance, Finance, and property teams • Perform other duties as required

🎯 Requirements

• 7+ years of product management experience • Track record of owning consumer mobile or digital products from strategy through launch and iteration at scale • Experience building guest-, customer-, or member-facing products connecting digital and physical experiences • Strong product sense and deep empathy for end users • Ability to translate research and journey mapping into clear priorities • Ability to define product vision and strategy and translate them into focused roadmaps • Experience leading cross-functional teams through influence in an agile environment • Familiarity with iOS and Android release processes • Familiarity with content management and configuration tools supporting go-to-market delivery • Strong technical fluency and experience with APIs, integrations, and platform architecture • Experience using A/B testing, analytics, and measurement • Experience with operations-heavy, multi-location organizations and frontline adoption • Strong executive communication and stakeholder-management skills • Experience in hospitality technology or regulated industries such as gaming or financial services is a plus

🏖️ Benefits

• Competitive compensation package • Fun, relaxed work environment • Education and conference reimbursements • Opportunities for career progression and mentoring others • Best-in-class benefits for eligible employees, including personalized physical, financial, and emotional support options • Bonuses for most non-sales positions