Key Account Management Director – Primary Care Internal Medicine

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $176.6k - $294.3k / year

⏰ Full Time

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💼 Consulting

📣 Marketing

💊 Pharmaceuticals

💰 Post-IPO Debt on 2023-05

Consulting • Marketing • Pharmaceuticals

Pfizer is a pharmaceutical company that has been at the forefront of scientific innovation for 175 years. The company is dedicated to improving health and well-being at every stage of life by providing access to safe, effective, and affordable medicines and healthcare services. Pfizer focuses on delivering innovative therapies, particularly in the field of cancer treatments, as it continues to progress in transforming the healthcare landscape.

📋 Description

• Oversee the design, development, and implementation of a comprehensive learning program for key account management colleagues • Design, develop, and deliver KAM content covering customer engagement skills, role-specific, therapeutic, and market-area insights • Serve as a subject matter expert in KAM content, skills, tools, healthcare markets, and compliant account-management practices • Align cross-functionally with training, brand, customer engagement, marketing, and enabling teams • Conduct gap analyses, prioritize training needs, and manage demand • Develop, maintain, and update the KAM learning journey and curricula • Manage KAM training programs aligned to customer-facing strategy, engagement skills, coaching constructs, and outcome metrics • Develop curriculum on integrated team collaboration, team-based execution, and compliance with company policies • Conduct virtual and in-person training for new and established KAM colleagues • Provide coaching and mentorship throughout training and development journeys • Ensure curriculum is developed and delivered in compliance with Pfizer legal requirements • Gather and share best practices across cross-functional stakeholders • Partner with Learning Experience & Innovation and Learning Effectiveness teams to deliver integrated learning experiences • Collaborate with Customer Engagement Leadership, Sales Skills & Coaching, and Customer Engagement Strategy & Partnership teams to address gaps and emerging needs • Conduct stakeholder reviews to ensure curriculum supports engagement with leading health systems and accounts • Use Pfizer-endorsed learning technology, including Microsoft Teams and Pfizer Learning Academy Platform • Remain current on evolving U.S. healthcare-law risks relevant to account management • Influence and collaborate with peers, develop and coach others, guide work, achieve outcomes, and create business impact • Travel for meetings and training

🎯 Requirements

• Bachelor's degree required • Minimum of 8+ years of experience in training, sales, key account management, related experience, or a combination of experiences • Key Account Director experience required as a core role mastered • Understanding of the biopharma industry and ability to translate business needs into training strategy • Deep knowledge of KAM principles, concepts, and the healthcare market landscape • Experience with competitive clinical, organizational, and contracting strategy • Working knowledge of competitive contracting dynamics • Understanding of care pathways, protocols, executive customer needs, and advanced value propositions for leading health systems and accounts • Commercial people-leadership experience, direct or cross-functional • Executive presence and ability to influence senior stakeholders internally and externally • Strong interpersonal, presentation, facilitation, writing, communication, project-management, organizational, decision-making, accountability, coaching, creativity, and team-leadership abilities • Ability to understand advanced markets and develop solutions accordingly • Experience delivering training as field faculty or in a similar capacity • Candidates must be authorized to be employed in the U.S. by any employer • Permanent work authorization in the United States required • U.S. work visa sponsorship is not available now or in the future • Preferred: Master's degree and relevant pharmaceutical experience • Preferred: Understanding of Pfizer's portfolio and product launch scenarios • Preferred: Experience designing and implementing training solutions for regional and local markets • Preferred: Experience using AI tools such as ChatGPT or Microsoft Copilot and understanding responsible AI practices • Preferred: Primary Care Vaccines experience • Preferred: Familiarity with Pfizer systems and technology in training • Preferred: Understanding of Pfizer integrated account teams and compliant coordination across roles • Preferred: Prior key account management and KAM training experience • Preferred: Competitive vaccines environment experience

🏖️ Benefits

• Global Performance Plan bonus target of 20.0% of base salary • Share-based long-term incentive program eligibility • 401(k) plan with Pfizer Matching Contributions • Additional Pfizer Retirement Savings Contribution • Paid vacation, holiday, and personal days • Paid caregiver/parental and medical leave • Medical, prescription drug, dental, and vision coverage • Relocation assistance may be available based on business needs and/or eligibility

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